Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 13

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,499 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

32 yrs, 10 mos

4.9

1,499 Reviews

Write a Review

1499 Reviews of Wil Jones

March 07, 2026

Dealership Rating
Employee Rating

I love the videos of the tech's going over the issues & the care of our car. You keep our car reliable, which is very honorable. Love that I am able to get life time brake pads!!?? More

by CURTGERTH
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Mar 09, 2026

North Penn Mazda responded

Dear CURTGERTH, Thank you so much for the kind words and the 5-star rating! We are thrilled to hear that you enjoy our technician videos. We believe transparency is key to a great service experience, and we're glad those videos help you feel confident in the care your Mazda receives. It is our goal to keep your vehicle safe and reliable for the long haul, and we're happy you’re taking advantage of our North Penn Advantage, One and Done Repairs! We will be sure to share your feedback with Wil Jones and the rest of our service team. We look forward to seeing you at your next visit! Best regards, The Team at North Penn Mazda

March 07, 2026

Dealership Rating
Employee Rating

They are courteous, professional, and always comprehensive when I need to have my vehicle serviced. The dealership is spotless and the many convenience-centric amenities they provide make any vi More

by JETFOTO
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Mar 09, 2026

North Penn Mazda responded

Hi JETFOTO, thank you so much for the kind words! We are thrilled to hear that you enjoyed our professional service and the convenience-centric amenities we strive to provide. It’s great to know that the service videos are a hit—we love being able to give our customers that extra bit of transparency and 'nifty' insight into their vehicle’s health. We will be sure to share your feedback with Wil Jones and the rest of the team. We look forward to seeing you at North Penn Mazda for your next visit!

March 03, 2026

Dealership Rating
Employee Rating

Thorough repair and Will is always professional, honest, and a pleasure to talk to. Nah More

by STEVENHAYS4
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Mar 03, 2026

North Penn Mazda responded

Hi Steven, thank you so much for taking the time to share your experience! We’re thrilled to hear that you were happy with the quality of your repair. Wil is indeed a valued member of our team, and we’ll be sure to pass along your kind words to him—he’ll be happy to know his professionalism and honesty made a positive impact. We appreciate your business and look forward to seeing you again at North Penn Mazda.

February 26, 2026

Dealership Rating
Employee Rating

Perfect I always have a great service I always have a great customer service, quick , professional and friendly service More

by ABNEVEN
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Feb 27, 2026

North Penn Mazda responded

Thank you, ABNEVEN, for the perfect review! We’re so glad to hear you consistently receive great customer service from our team. Providing quick, professional, and friendly service is always our goal. We truly appreciate your continued trust and look forward to seeing you again! 🚗✨

February 19, 2026

Dealership Rating
Employee Rating

I always go to this dealership. They treat you with kindness and respect. They always try and help regardless of the cars issues. More

by Ruthnoelbrubaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Feb 19, 2026

North Penn Mazda responded

Thank you so much for your continued trust and loyalty! We’re truly grateful to have you as part of our family. Providing kind, respectful service and doing everything we can to help—no matter the issue—is what we’re all about. We look forward to taking great care of you for many years to come!

February 19, 2026

Dealership Rating
Employee Rating

I continue to bring my car back for service because I trust that the service on my car is going to be done correctly and will not be an unnecessary repair and will be treated in a friendly and profession More

by Crockett5
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Feb 19, 2026

North Penn Mazda responded

Thank you so much for the 5-star rating! We truly appreciate your continued trust in North Penn Mazda. It’s our goal to ensure every repair is necessary and performed to the highest standard. I’ll be sure to share your kind words with Wil Jones and the rest of our service team. We look forward to seeing you at your next visit!

February 15, 2026

Dealership Rating
Employee Rating

Wil always takes very good care of us and is extremely knowledgeable. Sincerely Top Auto Center team. More

by mytopauto
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Feb 16, 2026

North Penn Mazda responded

Thank you to the Top Auto Center team for the kind words! We're delighted to hear that Wil continues to take great care of you and provide knowledgeable service. We truly value your trust and partnership, and we look forward to continuing to support your automotive needs.

February 15, 2026

Dealership Rating
Employee Rating

They have always had excellent customer service. Kind pleasant help full. Always making sure you leave feeling good. More

by VISUALFX151
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Feb 16, 2026

North Penn Mazda responded

Thank you for the wonderful feedback! We're so glad to hear our team consistently delivers excellent customer service and makes your visits pleasant and helpful. Ensuring every customer leaves feeling great is exactly what we strive for. We truly appreciate your support and look forward to seeing you again!

February 14, 2026

Dealership Rating
Employee Rating

Will and North Penn do a phenomenal job. There communication is top notch. They kept me informed through the whole process. More

by Ronberry333
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Feb 16, 2026

North Penn Mazda responded

Thank you for the fantastic review! We're thrilled to hear that Wil and the North Penn team delivered a phenomenal experience. Clear, consistent communication is very important to us, and we're glad you felt well informed throughout the entire process. We truly appreciate your support and look forward to assisting you again in the future!

February 13, 2026

Dealership Rating
Employee Rating

I had a great experience at North Penn Mazda. Quick & courteous is all you can ask for More

by SHAWNNIEDERRITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Feb 13, 2026

North Penn Mazda responded

Thanks so much for the kind words! We're thrilled to hear you had a great experience at North Penn Mazda. Providing quick and courteous service is exactly what we strive for. We truly appreciate your support and look forward to assisting you again in the future! 🚗✨

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