Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 150

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,513 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

32 yrs, 11 mos

4.9

1,513 Reviews

Write a Review

1513 Reviews of Wil Jones

November 05, 2019

Dealership Rating
Employee Rating

First Service The service department was very accommodating and provided a loaner! They did the service quickly and efficiently, I will definitely return for future More

by VVONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Sell, Caitlin Landis , Brent Freid

Nov 13, 2019

North Penn Mazda responded

We would like to thank you for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits North Penn Mazda with only the best there is to offer. It’s so nice to hear that John, Wil, Catie and Brent helped to make your experience such a positive one.

October 18, 2019

Dealership Rating
Employee Rating

Another great experience We have been using North Penn Mazda for over 30 years (although our current CX5 was not purchased there, another story). The service department never More

by JCSUNCHASR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2019

North Penn Mazda responded

Thank you for the positive review. We appreciate you taking the time to share your experience in the service department and with Wil!

October 09, 2019

Dealership Rating
Employee Rating

Excellent service Great customer service and excellent car care! Love that they included a video of the problem with my car!! Allowed me to make an informed decision. More

by MMDNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2019

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil Jones. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

October 09, 2019

Dealership Rating

20K checkup I liked the video showing me what condition brakes etc. we’re in while they serviced the rest of the car. The service was complete and efficient. More

by Mazda 6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2019

North Penn Mazda responded

Thank you for taking the time to share your experience with us! We appreciate the feedback and look forward to seeing you at your next visit!

October 09, 2019

Dealership Rating
Employee Rating

Efficient, courteous, pleasant personnel The service rep, Will Jones, was very pleasant and efficient. The cost of the service was discounted because if low mileage since last year. Looking f More

by RDMBBYRNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2019

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil Jones. We will be sharing your feedback amongst our team and we look forward to seeing you at your next service visit!

October 08, 2019

Dealership Rating
Employee Rating

Perfect I could not have asked for better service. I was kept up to speed on the repair and they picked me up to get the car which saved me a lot of time. More

by JPARKER1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Caitlin Landis

Oct 09, 2019

North Penn Mazda responded

We couldn't ask more than for you to have had a "Perfect" experience. Thank you for taking the time to share this feedback with us and we will definitely be sharing the comments with our team! We look forward to seeing you at your next visit.

October 02, 2019

Dealership Rating
Employee Rating

Added a trailer hitch to my 2019 leased suv. SUV. Service center gave me a time to do the work and also a loaner car. Work was done promptly and car was washed. This was a good experience. More

by MLSIPP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Sell , Brent Freid

Oct 03, 2019

North Penn Mazda responded

Thank you Ms. Sipp for sharing your feedback with us. We look forward to servicing your new Mazda in the future.

October 01, 2019

Dealership Rating
Employee Rating

Employees are very knowledgeable and professional. From the purchase of a vehicle to the service throughout I could not be more satisfied. I have been buying and leasing cars from North Penn since the More

by REEVAE2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Caitlin Landis , Brent Freid

Oct 03, 2019

North Penn Mazda responded

Thank you for taking the time to share your experience with us Reeva. We appreciate the feedback and look forward to continuing our 20+year relationship with you!

October 01, 2019

Dealership Rating
Employee Rating

Great Everyone was wonderful I purchase all my cars from Tony Hamilton and I am always satisfied with sales and service. I would highly, highly recommend. More

by MARKMODICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Amanda Miller, Caitlin Landis , Brent Freid

Oct 03, 2019

North Penn Mazda responded

Thank you Mark! We appreciate the feedback and hearing that you had a "Great" experience is the best thing we can hope for. We look forward to the many years to come of providing you Great service!

September 25, 2019

Dealership Rating
Employee Rating

Great service !!! Longtime customer, I come all the way back to North Penn even though I have moved out of the area.I have owned 3 Mazdas since the 1990s, all bought an More

by Northpennfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Caitlin Landis

Sep 26, 2019

North Penn Mazda responded

Thank you for taking the time to share your feedback with us. We appreciate you driving to still come visit us! Customer satisfaction is our #1 goal and it seems as though we have achieved that with you over the last 20+years! We look forward to seeing you at your next service.

Dealership Inventory (234 Vehicles)

new 2026 Mazda CX-50 car, priced at $35,720
2026 Mazda CX-50
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $35,750
2026 Mazda CX-50
new
jet black mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $37,135
2026 Mazda CX-5
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-90 car, priced at $46,500
2026 Mazda CX-90
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-90 car, priced at $41,620
2026 Mazda CX-90
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $36,120
2026 Mazda CX-50
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive