Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 14

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,407 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

32 yrs, 6 mos

4.9

1,407 Reviews

Write a Review

1407 Reviews of Wil Jones

September 25, 2025

Dealership Rating
Employee Rating

I will never take my car anywhere else-they are wonderful! Kind and very helpful!! More

by JVORONIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julian

Sep 26, 2025

North Penn Mazda responded

Thank you so much for your wonderful feedback! We’re so glad to hear that our team has earned your trust and that you wouldn’t take your car anywhere else. Your kind words mean the world to us, and we look forward to continuing to provide you with excellent care every visit!

September 24, 2025

Dealership Rating
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So far good. First time there, time will tell, for now good. Thank for asking. More

by dragonman67
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Robert Bell

Sep 26, 2025

North Penn Mazda responded

Thank you for giving us a try and sharing your first experience with us! We’re glad to hear everything went well and look forward to earning your trust even more over time. We’ll be here whenever you need us!

September 24, 2025

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Customer service was great and loved the video feature so I could see what the mechanic was talking about when making recommendations for maintenance. More

by lindsayhendrzak
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2025

North Penn Mazda responded

Thank you for your kind words! We’re so glad you enjoyed our video feature—it’s important to us that our customers feel informed and confident about their vehicle’s care. We appreciate your trust in our team and look forward to serving you again!

September 22, 2025

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North Penn Mazda best dealership around that area . Always concerned about their customers . . Keep them updated always available at ur call and above all world best cars and SUV Mazda’s have. I am to More

by DUHANKARANSINGH1982
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Sep 22, 2025

North Penn Mazda responded

Thank you so much for the amazing 5-star review! 🌟 We’re so glad to hear our sales and service teams made your experience such a great one. Your kind words mean the world to us, and we’ll be sure to share them with Catie, KD, Stephan, and the rest of the team. We truly appreciate your support and look forward to serving you again in the future! 🚘✨

September 16, 2025

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Employee Rating

Pleasant and friendly customer service agents and punctual service times. Comfortable waiting area, clean facilities. More

by KRISTENNJASON
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

North Penn Mazda responded

Hi Kristen, thank you for your kind words! We’re so glad to hear you had a pleasant experience with our team and enjoyed the comfort of our facilities while your vehicle was being serviced. We look forward to welcoming you back again for your next visit!

September 15, 2025

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Excellent service department. Good buying experience. Will use again in near future. Second time buyer at dealership More

by JTCHIMERA
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

North Penn Mazda responded

Thank you so much for your 5-star review and for trusting us again with your vehicle needs! We’re thrilled to hear that both your service and buying experiences have been excellent. Repeat customers like you mean the world to us, and we truly appreciate your loyalty. We look forward to welcoming you back again in the near future! 🚗✨

September 13, 2025

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Employee Rating

They are all super friendly, helpful, and well informed. They keep you updated, and do a great job at letting you know in advance that there may be a chance you need tires or something next service, which i More

by HARTZ.A387
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Bell , Tim Sheehan

Sep 15, 2025

North Penn Mazda responded

Thank you so much for the 5-star review! 🌟 We’re thrilled to hear that our team kept you informed and made your visit a positive experience. It means a lot to know you appreciate the updates and recommendations—we always want to keep our customers prepared and confident about their vehicles. We truly value your trust and look forward to seeing you for your future services!

September 11, 2025

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Everyone we encountered was friendly. The process was efficient and the surroundings were comfortable while we waited. More

by MOTTER166
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Sep 12, 2025

North Penn Mazda responded

Thank you so much for your kind words! We’re glad to hear that our team made your visit a friendly and comfortable experience, and that the process went smoothly for you. We truly appreciate you taking the time to share your feedback and look forward to welcoming you back again!

September 05, 2025

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Employee Rating

Very polite and detailed oriented Totally loved the video that they provide with the Technician who worked on your vehicle and goes everything with you! Noticed I had a loose connection somewhere and More

by harleygirl3f
Service Price Transparency
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Recommend Dealer
Yes
Sep 08, 2025

North Penn Mazda responded

Hi Helene, thank you so much for your kind words! We’re thrilled to hear that you enjoyed the detailed video from our technician and that the team was able to resolve the loose connection for you. It’s great to know you appreciated the complimentary car wash as well. We take pride in treating every guest like family, and your feedback means the world to us. We look forward to seeing you again! — The North Penn Team

September 04, 2025

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Employee Rating

Highly recommend this dealership for vehicle purchase and service. Great staff. Very personable and easy to work with. More

by CLUECKE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Sep 05, 2025

North Penn Mazda responded

Thank you so much for the recommendation! We’re thrilled to hear that you had a great experience with our staff and found the process easy and personable. We truly appreciate your kind words and look forward to serving you again in the future!

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