Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 131

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,390 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

32 yrs, 5 mos

4.9

1,390 Reviews

Write a Review

1390 Reviews of Wil Jones

April 22, 2020

Dealership Rating
Employee Rating

North Penn provided a contact free service appointment. Auto inspection and oil change were arranged and completed under safe distancing practices. And, all was done in a professional and cordial manner More

by RETIRE143
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Caitlin Landis

Apr 29, 2020

North Penn Mazda responded

Thank you for taking the time to write about your experience. It is wonderful to hear that the service team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

April 21, 2020

Dealership Rating
Employee Rating

It's easy to schedule a service appointment. Service department is very friendly. I will definitely take my car back to North Penn for service in the future. More

by DSW163
Recommend Dealer
Yes
Apr 29, 2020

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate you taking the time to share your feedback with us!

April 21, 2020

Dealership Rating
Employee Rating

Very Happy with service Very Happy with the speed of the service, car is fine now, car was ready same day as promised. Would recommend to others the great Mazda service More

by MARS78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2020

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team.

April 21, 2020

Dealership Rating
Employee Rating

Had a great service experience. The communication was stellar!!!! The actions of the associates involved spoke volumes of consideration and caring. Thank you To all. More

by SANDIELADIEU
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Caitlin Landis , Kyle restored my faith in the service department. I was not disappointed.

Apr 29, 2020

North Penn Mazda responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Wil, Catie, Kyle and Amanda were able to provide you with the excellent experience we strive to provide all our customers. Thank you for the second chance Sandie. :)

April 20, 2020

Dealership Rating
Employee Rating

Wil was awesome! I brought my car Saturday for a wait appt. to have a state inspection/emissions/oil change/ spark plugs. He told me about the Mazda essential healthcare workers program now where we can More

by FRANA1221
Recommend Dealer
Yes
Apr 29, 2020

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

April 20, 2020

Dealership Rating
Employee Rating

Great service as always my favorite Mazda dealership 55 min aways from my house and it’s worth my time to go there. Excellent place More

by LUGONESG83
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Apr 29, 2020

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil and Catie. We will be sharing your feedback amongst our team and appreciate you traveling to visit us for your service!

April 20, 2020

Dealership Rating
Employee Rating

Setting up an appointment was simply and efficient. I was able to get in within a day of needing assistance. The staff was friendly and professional, addressing all issues and being very accommodating with a More

by AWOLSOLDIER09
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Caitlin Landis

Apr 29, 2020

North Penn Mazda responded

Hearing that you had “a simple and efficient” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda in Colmar and we look forward to seeing you at your next visit!

April 20, 2020

Dealership Rating
Employee Rating

Great service staff! Always very friendly and helpful. We have two Mazda’s in the family and always bring our cars to be serviced here. Thanks to Catie, Wil and all the service advisors and techs at North Pe More

by MIKEHARRIGAN1
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Caitlin Landis

Apr 29, 2020

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie, Wil and all of the team members in the service department. We will be sharing your feedback amongst our team.

April 18, 2020

Dealership Rating
Employee Rating

Very pleased with the service. Wil was very clear & helpful. Was strange being in the temp building but didn’t affect the level of service. More

by Sives
Recommend Dealer
Yes
Apr 29, 2020

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We cannot wait to share our new building with you when the renovations are completed!

April 15, 2020

Dealership Rating
Employee Rating

Great team at North Penn Mazda .North Penn is customer focused and willing to take the extra step to make you happy. Great job, North Penn, I'm totally satisfied with the results More

by BOBFOLGER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Oestreich

Apr 28, 2020

North Penn Mazda responded

Thank you for the incredibly kind words Bob. We appreciate each of our customers and want each visit to be to be top notch! It pleases me to know that our team is doing just that. Thank you and we look forward to seeing you at your next visit.

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