Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 132

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,407 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

32 yrs, 6 mos

4.9

1,407 Reviews

Write a Review

1407 Reviews of Wil Jones

May 13, 2020

Dealership Rating
Employee Rating

The team at North Penn Mazda is very professional, courteous, and friendly. The level of service exceeds my expectations. I am very happy with North Penn Mazda and will continue to bring my business More

by EPILACIK_PUBLIC
Recommend Dealer
Yes
May 18, 2020

North Penn Mazda responded

Thank you for the positive feedback Elizabeth! We appreciate you taking the time to share your experience with us. We look forward to seeing you at your next visit.

May 13, 2020

Dealership Rating
Employee Rating

Fast, clean, timely service. Dropped off and in 1h the maintenance was done. Car was disinfected and ready to go. I got all my questions answered. More

by AVP1970
Recommend Dealer
Yes
May 18, 2020

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

May 12, 2020

Dealership Rating
Employee Rating

Service department did a great job explaining social distancing and touchless service. Will certainly continue to bring my car back to this dealership for maintenance. More

by kjkoch
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

May 18, 2020

North Penn Mazda responded

Thank you for sharing your experience with us as well as other customers. We appreciate the feedback and are glad that we were able to accommodate you during this crazy time! We look forward to seeing you at your next visit.

May 03, 2020

Dealership Rating
Employee Rating

Customer Satisfaction is more than just a sales pitch North Penn Mazda has been my favorite dealership from the moment I started dealing with them. Each group (sales, service, body) has been a pleasure to More

by CONNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2020

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

April 27, 2020

Dealership Rating
Employee Rating

I needed emergency service on Saturday 4.26.2020. for a battery issue. The people couldn’t have been nicer. I got my car back in a couple of hours. More

by wmaus54
Recommend Dealer
Yes

Other Employees Tagged: Chris Chiartas , Brent Freid

Apr 29, 2020

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate the feedback and look forward to seeing you for non-emergency service in the future!

April 24, 2020

Dealership Rating
Employee Rating

I am from NC. While in PA my car broke down. Mazda listened to my problem, contacted the warranty company, and was able to work with me having my sister pick up my car. I was able to drive 600 miles h More

by hollie241
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young

Apr 29, 2020

North Penn Mazda responded

Thank you Hollie. I know you were in such a difficult spot when you came in to have your car checked out and I am so glad we were able to accommodate you and get the vehicle back up and running for you. We hope if you are in the area again you stop in!

April 23, 2020

Dealership Rating
Employee Rating

So thankful for the workers at North Penn Mazda and their support to essential healthcare workers. Their service was efficient and thorough. One of the best experiences I’ve had at a service center. Thank yo More

by aastouffer
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Caitlin Landis

Apr 29, 2020

North Penn Mazda responded

Thank you Aubrie! We appreciate what you are doing for the community and cannot thank you enough for putting your life out there for everyone else. I am glad to hear that the service department was able to provide you with an efficient and thorough visit. We hope to see you back again!

April 22, 2020

Dealership Rating
Employee Rating

North Penn provided a contact free service appointment. Auto inspection and oil change were arranged and completed under safe distancing practices. And, all was done in a professional and cordial manner More

by RETIRE143
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Caitlin Landis

Apr 29, 2020

North Penn Mazda responded

Thank you for taking the time to write about your experience. It is wonderful to hear that the service team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

April 21, 2020

Dealership Rating
Employee Rating

It's easy to schedule a service appointment. Service department is very friendly. I will definitely take my car back to North Penn for service in the future. More

by DSW163
Recommend Dealer
Yes
Apr 29, 2020

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate you taking the time to share your feedback with us!

April 21, 2020

Dealership Rating
Employee Rating

Very Happy with service Very Happy with the speed of the service, car is fine now, car was ready same day as promised. Would recommend to others the great Mazda service More

by MARS78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2020

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team.

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