Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 141

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,441 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

32 yrs, 7 mos

4.9

1,441 Reviews

Write a Review

1441 Reviews of Wil Jones

December 21, 2019

Dealership Rating
Employee Rating

Great My car was serviced quickly and efficiently. The cost was reasonable based on a two year old leased car. I highly recommend the dealership for your se More

by DAREIM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vinny Denardo

Jan 02, 2020

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team and look forward to seeing you at your next visit.

December 20, 2019

Dealership Rating
Employee Rating

Would appreciate honesty Happy with the service and Wil. Not happy about my tire/rim damaged by the mechanic and a gentleman talking under is breath accusing me of lying. Wil More

by MMARANO2314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jan 02, 2020

North Penn Mazda responded

On behalf of the service team here at North Penn Mazda. I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the comment that was made is understandable and your experience is unacceptable. After talking with Wil, I understand we are taking care of the damage on the wheel and tire. If there is anything I can do or if you would like to discuss this further, please feel free to contact me at 267-956-1160 or amanda@northpennmazda.com. Thank you! Amanda Young, Service Manager

December 18, 2019

Dealership Rating
Employee Rating

A pleasure doing business Always a positive experience with North Penn Mazda! Will Jones always takes good care of our needs in a timely fashion! A loaner car is always made av More

by DIDOMENICONJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Caitlin Landis , Kyle Neith, Detail Mgr. always takes good care of us when we get our cars detailed!

Jan 02, 2020

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and our sales, service and detail staff. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We too look forward to many years of business with the Didomenico fleet!

December 14, 2019

Dealership Rating
Employee Rating

oil change service Service Dept. employees are always pleasant and helpful. Work was completed in a timely manner and recommendations for future work were appreciated. More

by PWG938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jan 02, 2020

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil and Catie. We will be sharing your feedback amongst our team. We look forward to seeing you at your next service visit.

December 11, 2019

Dealership Rating
Employee Rating

amazing as always as someone who is new to the mazda life, i am totally enjoying it! the whole place is filled with an amazing staff. i’ve already had to deal with the More

by Rebecca H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Amanda Miller , whoever works at the rental center, they are all great!

Feb 04, 2020

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with not only the sales staff but also the collision center, rental and the service department. We will be sharing your feedback amongst our team and look forward to you seeing you at your next routine maintenance!

December 09, 2019

Dealership Rating
Employee Rating

Great customer service and they make it feel like home. I choose to do business where they make it easy and that is North Penn Mazda. Thanks Loyal c More

by RSYPULSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Vinny Denardo, Caitlin Landis , Brent Freid

Dec 10, 2019

North Penn Mazda responded

Thank you Ryan for sharing your experience with us. Our goal here at North Penn Mazda is 100% customer satisfaction and it seems as though we have achieved that with you over the years. We look forward to seeing you at your next service!

December 05, 2019

Dealership Rating
Employee Rating

Very accommodating Wil from service is always so friendly and helpful. He explains everything clearly and the fees are reasonable. I would definitely buy another Mazda f More

by WENDALLS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2019

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team.

December 05, 2019

Dealership Rating
Employee Rating

Fast and convenient service! I used the shuttle service to and from work and it was so easy! Service took about 4 hours. Everyone was very kind and professional. More

by MEGAN_WETZEL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2019

North Penn Mazda responded

Thank you for taking the time to share your experience here at North Penn Mazda and with Wil. We are glad to hear it was "Fast and convenient service" for you! We look forward to seeing you at your next visit.

December 04, 2019

Dealership Rating
Employee Rating

Very professional and efficient Very customer service oriented. Meet or exceed all expectations. Vehicle service completed when it was advised it would be. Waiting area very clean an More

by RTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Dec 10, 2019

North Penn Mazda responded

Thank you for the 5 star review! We appreciate you taking the time to share your experience with us and we look forward to seeing you at your next service visit!

November 28, 2019

Dealership Rating
Employee Rating

25Kmi Service As always, Will and his team, were there to help, timely, promptly, politely, attentively with courtesy, respect and smile to keep customer not just s More

by MENDEZ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colleen Celec

Dec 04, 2019

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team.

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