Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 3

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,407 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

32 yrs, 6 mos

4.9

1,407 Reviews

Write a Review

1407 Reviews of Wil Jones

March 21, 2026

Dealership Rating
Employee Rating

Everyone is very nice that works there. And they always keep you updated every step of the way. More

by DAMB1022
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Mar 23, 2026

North Penn Mazda responded

Thank you so much for the kind words! We pride ourselves on keeping our customers updated every step of the way, and we're thrilled to hear you enjoyed the service from Caitlin and the rest of our team. We look forward to seeing you again!

March 20, 2026

Dealership Rating
Employee Rating

Took care of all my issues and everyone was very helpful. Also explained everything that was done very thoroughly. Great service. More

by RICHARROW
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

March 17, 2026

Dealership Rating
Employee Rating

Always honest, kind and helpful. We feel like our cars are maintained by experienced mechanics. More

by R.T.WILBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young

Mar 17, 2026

North Penn Mazda responded

Hi R.T., thank you so much for the kind words! We pride ourselves on being honest and helpful, so it’s wonderful to hear that you feel confident in our mechanics' expertise. I’ll be sure to share your feedback with Wil and Amanda. We look forward to seeing you next time!

March 13, 2026

Dealership Rating
Employee Rating

Had a very good experience, the work was done in the timeframe promised, and the people I was in contact with were very accommodating. Wil, as always, explained what was needed and what would be done, a More

by johnlarry961
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Mar 16, 2026

North Penn Mazda responded

Hi John, thank you so much for the 5-star review! We’re thrilled to hear that your experience was a positive one and that our team delivered on time as promised. We will be sure to pass your kind words along to Wil—he takes great pride in being thorough and professional, and he’ll be happy to know he made your visit easy. We appreciate your continued trust in us and look forward to seeing you again for your next service visit!

March 10, 2026

Dealership Rating
Employee Rating

Everyone there is professional and gets it done right! Never a problem with anything there More

by raffaele.patricia
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Mar 10, 2026

North Penn Mazda responded

Hi raffaele.patricia, thank you so much for the 5-star review! We are thrilled to hear that our team was professional and that you've had such a consistent, positive experience with us. Getting things done right the first time is always our goal, and it’s great to know we’ve met your expectations. We truly appreciate your business and look forward to seeing you again!

March 10, 2026

Dealership Rating
Employee Rating

Professional and courteous. Kept me well informed during the whole service process. Everything was done in the time promised. More

by DENNIS.G.MURPHY
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Mar 10, 2026

North Penn Mazda responded

Thanks for the 5-star review, Dennis! We’re happy to hear the service process was smooth and timely. We appreciate your business and hope to see you again soon.

March 08, 2026

Dealership Rating
Employee Rating

Excellent overall experience. Vinnie and Tony are Top Notch. My wife and I were very comfortable with everything. Would highly recommend to anyone More

by Extremely Satisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2026

North Penn Mazda responded

Thank you so much for the kind words! We are thrilled to hear that you and your wife had such an excellent experience with us. Providing a comfortable, pressure-free environment is exactly what we strive for. I’ll be sure to share your praise with Vinnie and Tony—they will be so happy to hear they hit the mark for you. Enjoy your new Mazda, and we look forward to seeing you again!

March 07, 2026

Dealership Rating
Employee Rating

Excellent and courteous service, as always. The service at my last visit was excellent and courteous as always. Congratulations on another job well done. More

by PRONROMAN
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Mar 09, 2026

North Penn Mazda responded

Hi PRONROMAN, thank you so much for the 5-star review! We are thrilled to hear that you had another excellent experience with us. I’ll be sure to share your kind words with Wil Jones and the rest of our service team. We truly appreciate your continued trust in North Penn Mazda and look forward to seeing you at your next visit!

March 07, 2026

Dealership Rating
Employee Rating

I love the videos of the tech's going over the issues & the care of our car. You keep our car reliable, which is very honorable. Love that I am able to get life time brake pads!!?? More

by CURTGERTH
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Mar 09, 2026

North Penn Mazda responded

Dear CURTGERTH, Thank you so much for the kind words and the 5-star rating! We are thrilled to hear that you enjoy our technician videos. We believe transparency is key to a great service experience, and we're glad those videos help you feel confident in the care your Mazda receives. It is our goal to keep your vehicle safe and reliable for the long haul, and we're happy you’re taking advantage of our North Penn Advantage, One and Done Repairs! We will be sure to share your feedback with Wil Jones and the rest of our service team. We look forward to seeing you at your next visit! Best regards, The Team at North Penn Mazda

March 07, 2026

Dealership Rating
Employee Rating

They are courteous, professional, and always comprehensive when I need to have my vehicle serviced. The dealership is spotless and the many convenience-centric amenities they provide make any vi More

by JETFOTO
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Mar 09, 2026

North Penn Mazda responded

Hi JETFOTO, thank you so much for the kind words! We are thrilled to hear that you enjoyed our professional service and the convenience-centric amenities we strive to provide. It’s great to know that the service videos are a hit—we love being able to give our customers that extra bit of transparency and 'nifty' insight into their vehicle’s health. We will be sure to share your feedback with Wil Jones and the rest of the team. We look forward to seeing you at North Penn Mazda for your next visit!

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