Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 3

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,541 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

33 yrs

4.9

1,541 Reviews

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1541 Reviews of Wil Jones

October 20, 2026

Dealership Rating
Employee Rating

I find the experience excellent. Wil Jones is very easy to work with. He always handles my service visit great. He explains everything thoroughly, shows me the price beforehand, arra More

by mbmcdugall
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 22, 2026

North Penn Mazda responded

Thank you, mbmcdugall, for the wonderful review! We’re thrilled to hear that Wil Jones continues to provide you with such an exceptional service experience at North Penn Mazda! Taking the time to thoroughly explain repairs, provide upfront pricing, arrange a loaner vehicle, and keep you informed every step of the way is exactly the level of care we strive for. We’ll be sure to share your kind words with Wil! We truly appreciate your continued trust and loyalty and look forward to seeing you again! 🚗😊

October 19, 2026

Dealership Rating
Employee Rating

I was in and out in a reasonable time Service was as promised and I was in and out in a timely manner. They were very polite and helpful. More

by tph97
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 19, 2026

North Penn Mazda responded

Thank you, tph97, for the great review! We're so glad to hear that your service experience was quick, efficient, and exactly as promised! Our team works hard to provide friendly, helpful service while respecting our customers' time. We truly appreciate your trust in North Penn and look forward to seeing you again!

October 19, 2026

Dealership Rating
Employee Rating

I’m so excited to share this review! I must say North Penn Mazda is hands down the best dealership that I have experienced! Their commitment to customer satisfaction truly stands out. Th More

by Carolyncorker
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 19, 2026

North Penn Mazda responded

Thank you so much, Carolyncorker, for this incredible review! We are truly honored by your kind words and thrilled to hear that your experiences with North Penn Mazda have been nothing short of amazing! Our team takes great pride in going above and beyond to make every customer feel valued, appreciated, and cared for. Knowing that our commitment to customer satisfaction has made such a positive impression means the world to us. We sincerely appreciate your trust, loyalty, and support, and we look forward to continuing to provide you with the exceptional service you deserve. Thank you for being part of the North Penn Mazda family!

October 19, 2026

Dealership Rating
Employee Rating

Will kept me up to date as to the status of my car. Never had to question anything. And was very accommodating when it came to the loaner car. Easy process, zero issues. More

by JOE.N.MIC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

North Penn Mazda responded

Thank you so much, JOE.N.MIC5, for your wonderful review! We're thrilled to hear that Will made your service experience so smooth and stress-free! Keeping our customers informed every step of the way is incredibly important to us, and we're glad Will's communication and assistance with your loaner vehicle made everything easy and convenient. We'll be sure to share your kind words with him! We truly appreciate your trust in North Penn Mazda and look forward to providing you with the same exceptional service on your next visit!

October 17, 2026

Dealership Rating
Employee Rating

Everyone there is amazing and so informative. I could not imagine bringing my car anywhere else! More

by FIRSTCALLPA
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 19, 2026

North Penn Mazda responded

Thank you so much, FIRSTCALLPA, for your amazing review! We're thrilled to hear that our team continues to provide you with exceptional service and keeps you informed every step of the way. Knowing that you wouldn't trust your vehicle with anyone else truly means the world to us! We appreciate your loyalty and confidence in North Penn Mazda and look forward to continuing to provide you with the outstanding service you deserve. Thank you for being part of the North Penn Mazda family!

October 16, 2026

Dealership Rating
Employee Rating

Respectful service, knowledgeable staff, good pricing Feel confident with Mazda working on our vehicle and viewing videos on work being done. More

by Linda Hermann
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 16, 2026

North Penn Mazda responded

Thank you, Linda, for the wonderful 5-star review! We’re so happy to hear that our team provided respectful, knowledgeable service at a great value. We believe in keeping our customers informed every step of the way, and we’re glad you appreciate the technician videos that give you a firsthand look at the work being performed on your vehicle. Your trust and confidence in North Penn Mazda mean so much to us! We truly appreciate your support and look forward to seeing you again!

October 15, 2026

Dealership Rating
Employee Rating

Purchased a Mazda for the first time. Very happy with the service and if I had any questions they were more than willing to help More

by PATMULLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Robert Bell

Oct 16, 2026

North Penn Mazda responded

Thank you, PATMULLAN, for the wonderful review and for choosing North Penn Mazda for your first Mazda purchase! We’re so happy to hear that you had a great experience and that our team was always willing to answer your questions and help along the way. We truly appreciate your trust in us and hope you enjoy every mile in your new Mazda!

October 13, 2026

Dealership Rating
Employee Rating

100% Amazing Amazing people are so nice guarantee they will fix your car no problem More

by MDREYFU
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 13, 2026

North Penn Mazda responded

Thank you, MDREYFU, for the amazing review! We’re thrilled to hear that our team made such a positive impression and took great care of you and your vehicle. Providing friendly, reliable service is what we strive for every day. We truly appreciate your kind words and look forward to seeing you again!

October 08, 2026

Dealership Rating
Employee Rating

Professional and courteous service. They explained things clearly and communicated well Everyone always has a smile and friendly demeanor. I feel valued as a customer at this dealership More

by precursoragirl
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 09, 2026

North Penn Mazda responded

Thank you for sharing such wonderful feedback! We're so happy to hear that our North Penn Mazda team continues to provide you with friendly, professional, and courteous service. Clear communication and making every customer feel comfortable and valued are incredibly important to us. We truly appreciate your continued trust and loyalty, and we'll always be here to greet you with a smile! Thank you for being part of the North Penn Mazda family!

October 06, 2026

Dealership Rating
Employee Rating

They have been my dealership for over 30 years and have always been excellent to work with. More

by DJWAGNER3
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 06, 2026

North Penn Mazda responded

Thank you so much for your incredible loyalty over the past 30+ years! It means so much to our entire team to have customers who continue to trust us year after year. We truly appreciate your support and look forward to many more years of providing you with the excellent experience you’ve come to expect from North Penn Mazda!

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