Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 8

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,407 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

32 yrs, 6 mos

4.9

1,407 Reviews

Write a Review

1407 Reviews of Wil Jones

December 27, 2025

Dealership Rating
Employee Rating

Very efficient, great communication, providing a loner for 4 days and very professional! I'll be back! More

by Nancy
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Dec 29, 2025

North Penn Mazda responded

Thank you, Nancy! We’re so glad to hear you had such an efficient and professional experience. Clear communication and making things easy—like providing a loaner—are always our goal. We truly appreciate your kind words and look forward to welcoming you back!

December 27, 2025

Dealership Rating
Employee Rating

Always courteous, on time, providing a loaner car to accommodate my needs and excellent service. More

by Nancy
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Dec 29, 2025

North Penn Mazda responded

Thank you, Nancy, for being a valued verified customer! We truly appreciate your kind words. Providing courteous, timely service and a loaner to accommodate your needs is always our goal. We’re so glad you had an excellent experience and look forward to serving you again!

December 25, 2025

Dealership Rating
Employee Rating

Super friendly, i brag about my experience at North Penn Mazda. I'm glad i bought my Mazda there More

by EAGLESBEST1
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Dec 26, 2025

North Penn Mazda responded

Thank you so much for the kind words! We truly appreciate you choosing North Penn Mazda and love hearing that your experience was worth bragging about 😊 Enjoy your Mazda, and please don’t hesitate to reach out if you ever need anything!

December 21, 2025

Dealership Rating
Employee Rating

North Penn is the best, i live in Levittown and i still travel there for service. More

by tblshoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

North Penn Mazda responded

Thank you so much for the kind words! We truly appreciate you making the trip from Levittown to trust North Penn with your service needs. That loyalty means a lot to our team, and we’re grateful for the opportunity to take care of you. We look forward to seeing you again at your next visit! Have a great Holiday!

December 18, 2025

Dealership Rating
Employee Rating

Great people and great service The North Penn team always exceeds my expectations and I couldn't be happier More

by NIATREP
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Dec 19, 2025

North Penn Mazda responded

Thank you so much for your wonderful feedback! We truly appreciate your continued trust in the North Penn team. It means a lot to hear that we consistently exceed your expectations, and we’re thrilled to know you’re so happy with your experience. We look forward to continuing to take great care of you!

December 18, 2025

Dealership Rating
Employee Rating

Will and the gang are top notch. Deserving of tremendous praise for how above and beyond they go to make the customer feel like royalty. The epitome of customer service and an incred More

by rikort
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Dec 19, 2025

North Penn Mazda responded

Thank you so much for this incredible feedback! We truly appreciate you taking the time to share your experience. Will and the entire team will be thrilled to hear your kind words. Making our customers feel valued and delivering an exceptional experience is what we strive for every day, and it means a lot to know it shows. We always enjoy having you at the dealership and look forward to welcoming you back again soon!

December 17, 2025

Dealership Rating
Employee Rating

Good service and car finished on time. Service and video adds to a good experience. More

by Mrbeck556
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Dec 17, 2025

North Penn Mazda responded

Thank you for your great review! We’re happy to hear that your service was completed on time and that you enjoyed the service video updates. We appreciate you choosing North Penn Mazda and look forward to taking care of your vehicle again in the future! 🚘

December 13, 2025

Dealership Rating
Employee Rating

Nice and easy Will was great! Only wished that prices were a little lower Ok More

by Antbrogfort
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Dec 15, 2025

North Penn Mazda responded

Thank you for the kind review! We’re glad to hear your experience was nice and easy, and that Wil took great care of you — we’ll be sure to pass along the compliment. We also appreciate your honest feedback regarding pricing. Your input is valuable and helps us continue to evaluate how we can deliver the best overall value to our customers. Thank you for choosing us, and we hope to see you again in the future!

December 12, 2025

Dealership Rating
Employee Rating

I love our Mazda dealership! The staff is extremely friendly and always inquires after our family. I especially love that they provide step-by-step videos, showing the work that More

by alsieberer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Dec 12, 2025

North Penn Mazda responded

Thank you so much for the wonderful review! We’re truly grateful for your continued trust in North Penn Mazda. Our team loves getting to know our customers and their families, and we're thrilled to hear that our step-by-step service videos help keep you confident in the work we do. It means the world to know you choose Mazda—and North Penn Mazda—time and time again. We look forward to taking care of you and your vehicles for many years to come! 🚗✨

December 12, 2025

Dealership Rating
Employee Rating

Courteous, friendly, and so easy to do business with! Their attention and communication was very much appreciated . Highly recommend! More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Dec 12, 2025

North Penn Mazda responded

Thank you so much, Allison! We truly appreciate your kind words. Our team strives to make every experience smooth, friendly, and stress-free, so it’s wonderful to hear that our communication and attention made a difference. Thank you for the recommendation — we look forward to assisting you again in the future! 🌟

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