Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 8

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,499 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

32 yrs, 10 mos

4.9

1,499 Reviews

Write a Review

1499 Reviews of Wil Jones

June 15, 2026

Dealership Rating
Employee Rating

Fast, efficient, friendly and clean! ! I wish you were closer to my house. I have had a good experience with everyone More

by KELLI.DELDEL
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 16, 2026

North Penn Mazda responded

Thank you for the wonderful review, Kelli! We're thrilled to hear that you found our team fast, efficient, friendly, and that our facility was clean and welcoming. It means a lot to know you've had positive experiences with everyone you've worked with here. We only wish we were closer to you as well! Thank you for choosing us, and we look forward to seeing you again whenever you need us.

June 15, 2026

Dealership Rating
Employee Rating

Excellent service, I am always happy to take my car there. All personal are very professional and courteous. More

by ELVYSMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Jun 15, 2026

North Penn Mazda responded

Thank you, Elvy, for your kind words! We truly appreciate your continued trust in our team. We're delighted to hear that you're always happy with the service you receive and that our staff has consistently provided professional and courteous care. We look forward to serving you again and keeping your vehicle in top condition!

June 14, 2026

Dealership Rating
Employee Rating

The North Penn Mazda service was very professional and very courteous. The waiting area was very clean and user friendly. More

by wmgarrettmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

North Penn Mazda responded

Thank you for your kind review! We're delighted to hear that you found our service team professional and courteous. It's also great to know that you enjoyed our clean and comfortable waiting area. We appreciate you choosing North Penn Mazda for your service needs and look forward to welcoming you back again soon!

June 13, 2026

Dealership Rating
Employee Rating

I have used both service and the body shop. Both are always a total pleasure! Great communication and treated with respect. More

by hardwayinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Jun 15, 2026

North Penn Mazda responded

Thank you for your continued trust in both our Service and Collision Center teams! We're thrilled to hear that you've consistently had such positive experiences with us. Providing great communication, treating every customer with respect, and making the process as smooth as possible are priorities for our team. We truly appreciate your support and look forward to serving you again whenever you need us!

June 13, 2026

Dealership Rating
Employee Rating

Very kind, professional and helpful They are very clear, on-duty and nice They are very hospitable More

by UMITPOLAT45
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 15, 2026

North Penn Mazda responded

Thank you for your thoughtful review! We're so glad to hear that you found our team kind, professional, and helpful. Providing clear communication, attentive service, and a welcoming atmosphere for our customers is very important to us. We truly appreciate your kind words and look forward to assisting you again in the future!

June 12, 2026

Dealership Rating
Employee Rating

Customer service was excellent and I will certainly be back Customer service was excellent and I will certainly be back for any future service or repairs More

by mhealey66
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 12, 2026

North Penn Mazda responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent customer service and that your experience earned your trust for future service and repairs. Your confidence in our team means a great deal to us. We appreciate your business and look forward to helping you with all your automotive needs for years to come!

June 11, 2026

Dealership Rating
Employee Rating

Always great service and a pleasure to deal with. And I got to see Alyssa. More

by DARLA.TATE
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 12, 2026

North Penn Mazda responded

Thank you for your continued support, Darla! We're delighted to hear that you always have a great service experience with us. It’s especially nice to know you enjoyed seeing Alyssa—we'll be sure to share your kind words with her. We appreciate your loyalty and look forward to seeing you again soon!

June 11, 2026

Dealership Rating
Employee Rating

Very pleasant to deal with. Very friendly and courteous staff. Would not hesitate to deal with the dealership in the future. More

by rgshriver
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 12, 2026

North Penn Mazda responded

Thank you for your kind review! We're thrilled to hear that you found our team pleasant, friendly, and courteous. Providing a welcoming and positive experience is always our goal. We truly appreciate your confidence in our dealership and look forward to the opportunity to serve you again in the future!

June 10, 2026

Dealership Rating
Employee Rating

I love the narrated videos of my car being serviced! The provided details are wonderful. More

by MMARTIN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

North Penn Mazda responded

Thank you for the wonderful feedback! We're so glad you enjoy the narrated service videos. We believe keeping our customers informed with clear, detailed updates helps make the service experience more transparent and convenient. We truly appreciate you taking the time to share your experience, and we look forward to helping you with all your future service needs! 🚗😊

June 10, 2026

Dealership Rating
Employee Rating

North Penn Mazda is a professional and will operate facility that I am always pleased to have work done on my car. More

by BILL.STURTEVANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

North Penn Mazda responded

Thank you, Bill, for your kind words! We're delighted to hear that you've consistently had positive experiences with our service team. Providing professional, reliable service and making our customers feel confident in the care of their vehicles is always our goal. We truly appreciate your trust in North Penn Mazda and look forward to assisting you with all your future automotive needs. Safe travels!

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