Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 9

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,407 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

32 yrs, 6 mos

4.9

1,407 Reviews

Write a Review

1407 Reviews of Wil Jones

December 09, 2025

Dealership Rating
Employee Rating

Overall they were very helpful and accommodating. They always give great service and are very friendly! More

by MTR18929
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Dec 09, 2025

North Penn Mazda responded

Thank you so much for the 5-star review! ⭐️ We’re thrilled to hear that our team was helpful, accommodating, and friendly during your visit. Providing great service every time is what we strive for here at North Penn Mazda! We truly appreciate you taking the time to share your experience and look forward to helping you again soon. 🚗💙 — The North Penn Mazda Team

December 07, 2025

Dealership Rating
Employee Rating

Best Mazda Service and Parts Dept in the Industry! Justin Hessler technician went over and above More

by MSMOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young , Justin Hessler, John Ingram (Parts)

December 06, 2025

Dealership Rating
Employee Rating

Easy to schedule. Work was completed at the time I requested. Shuttle was available for drop off and pickup. More

by PHIL-Z
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Dec 08, 2025

North Penn Mazda responded

Thank you, Phil, for sharing your experience! We're glad to hear scheduling was easy, your service was completed right on time, and our shuttle helped make things convenient. We appreciate you choosing us and look forward to assisting you again!

December 02, 2025

Dealership Rating
Employee Rating

Excellent service every time. Wait time was not too long very happy highly recommended this place More

by ROSENBERGDAVID15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

North Penn Mazda responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that our team could make your visit smooth and enjoyable. We truly appreciate your recommendation and look forward to seeing you again!

December 01, 2025

Dealership Rating
Employee Rating

Fabulous communication, detailed, close inspection and great follow up. I couldn’t be happier with the service. Thank you! More

by CSULLIVAN1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Dec 01, 2025

North Penn Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided clear communication, attention to detail, and thorough follow-up throughout your experience. It means a lot to us to know you’re happy with the service. We truly appreciate you choosing North Penn Mazda! Safe travels and enjoy your Mazda! 🚗✨ — The North Penn Mazda Team

November 28, 2025

Dealership Rating
Employee Rating

Was such a pleasurable experience from my first contact to when we walked out the door after the purchase More

by acdessert141
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Nov 28, 2025

North Penn Mazda responded

Thank you so much for the kind words! We’re thrilled to hear that your experience was smooth and enjoyable from the very first conversation to the moment you drove home in your new vehicle. It means a lot to our team! If you ever need anything or have any questions down the road, we’re always here to help. Enjoy the ride! 🚗✨

November 28, 2025

Dealership Rating
Employee Rating

I like the fact I always have a loaned car waiting for me. The service is always done in a timely manner. More

by BRUCH8ETJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Nov 28, 2025

North Penn Mazda responded

Thank you for the great feedback! We’re glad to hear that having a loaner ready and timely service makes your visits easy and stress-free. We appreciate you choosing us, and we’re always here to keep things running smoothly for you. See you next time!

November 27, 2025

Dealership Rating
Employee Rating

Very kind, informative, transparent, and made sure to update me on all work needed to be done. More

by bethanyrbelkowski
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Nov 28, 2025

North Penn Mazda responded

Thank you so much for sharing your experience! We’re glad to hear our team was kind, transparent, and kept you informed every step of the way. Your trust means a lot to us, and we’re always here to help with anything you need. Thanks again for choosing us!

November 27, 2025

Dealership Rating
Employee Rating

Professional employees. Drop off and pickup of vehicle was organized and went smoothly. I was very impressed and pleased, as I am a new Mazda owner. More

by Lreifenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Nov 28, 2025

North Penn Mazda responded

Thank you for the wonderful feedback! We’re so glad to hear that your drop-off and pick-up experience was smooth and organized. Welcome to the Mazda family — we’re excited to have you with us! If you ever need anything or have questions as a new owner, we’re always here to help. Thanks again for choosing us!

November 26, 2025

Dealership Rating
Employee Rating

Very courteous, clean, and professional The service is great, beginning with the initial drive into the service and being greeted. The automechanics are thorough. Will is always great. All employees are r More

by MY2CATSS
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Nov 28, 2025

North Penn Mazda responded

Thank you so much for your wonderful review! We’re thrilled to hear that your entire experience—from the moment you pulled into the service lane to the time spent in our waiting area—was smooth and enjoyable. Our team works hard to provide a clean, welcoming environment and thorough, professional service, and it’s great to know that Wil and the rest of the staff made a positive impression. We truly appreciate your kind words and your trust in us. We look forward to taking care of you at your next visit!

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