Will Soong | Page 6

service was thoughtful and relatively prompt. glad the website appt problems have been cleaned up and it is easy to use now. glad the website appt problems have been cleaned up and it is easy to use now. More

by becky.cann Verified Customer Verified Customer

Print

Will was very helpful getting my tailgate bumper installed in about 30 minutes under warranty. Thanks Will. installed in about 30 minutes under warranty. Thanks Will. More

by Scott C Verified Customer Verified Customer

Print

Friendly nice knowledgeable people. Easy to work with in and out on time. I would recommend your place. Easy to work with in and out on time. I would recommend your place. More

by toddb3 Verified Customer Verified Customer

Print

Fast, friendly, and efficient service. Couldn’t be happier with the services they provide. One bit of feedback if any would be to have the vehicle washed considering the amount of work don Couldn’t be happier with the services they provide. One bit of feedback if any would be to have the vehicle washed considering the amount of work done on the vehicle. More

by GregB Verified Customer Verified Customer

Print

The service team is excellent with customer service. They're welcoming and responsive. Terrific group of people. The only reason I didn't give 5 stars has to do with price for changing oil and the seemi They're welcoming and responsive. Terrific group of people. The only reason I didn't give 5 stars has to do with price for changing oil and the seeming lack of transparency on cost when making a reservation for service. Specifically, there was no indication of how much my oil change would cost until my car was being checked in. I brought my truck to Windward Ford because of the exceptional service of the people who run the department, but what could keep me from coming back is managements strategy regarding "transparency of cost." More

by donnelnunes Verified Customer Verified Customer

Print

The team that worked on the F150 was superb, from keeping me informed to the warmth from the staff! me informed to the warmth from the staff! More

by anthony.ssuuna Verified Customer Verified Customer

Print

Great experience with this dealer. Happy to have a Ford dealer on the Windward side Happy to have a Ford dealer on the Windward side More

by ted30 Verified Customer Verified Customer

Print

Always very friendly service. Make customers feel like family. There was an issue with a recall software update, which made my service take longer than expected, but Will contin Make customers feel like family. There was an issue with a recall software update, which made my service take longer than expected, but Will continued to check in with me and explain what was happening. More

by rwwhdesign Verified Customer Verified Customer

Print

Friendly, quick service with a smile. Easy drop-off and fast turnaround time on my oil change and tire rotation service. Very polite and helpful employees! Easy drop-off and fast turnaround time on my oil change and tire rotation service. Very polite and helpful employees! More

by AIMEEA.COOK Verified Customer Verified Customer

Print

Was willing to work with 3rd party warranty but then would only cover 50% of parts cost and 33% of the labor cost. Quoted me 1.5 hours labor for replacing a part that literally took me 15 minutes to do would only cover 50% of parts cost and 33% of the labor cost. Quoted me 1.5 hours labor for replacing a part that literally took me 15 minutes to do after I got the diagnosis. I WON'T be going back! More

by MATHREJ Verified Customer Verified Customer

Print