Service was a wonderful experience.
Nicole provided me with additional information which assisted me in deciding about future service.
Nicole provided me with additional information which assisted me in deciding about future service.
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by JOHNIPPOLITI
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Lester Glenn Subaru responded
Hi JOHNIPPOLITI,
Thank you for the great feedback! We’re pleased to hear that Nicole provided you with helpful information for your future service needs! We’re glad your experience was wonderful! If you have any more questions or need assistance, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Our 3rd Subaru purchase with a good selection and no
pressure. The only drawback was the wait for loan finalization as one office was open and we had to wait for second agent that was with another custo
pressure. The only drawback was the wait for loan finalization as one office was open and we had to wait for second agent that was with another customer.
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by JFN0810
Verified Customer
Verified Customer
Aug 02, 2024 -
Lester Glenn Subaru responded
Hi JFN0810,
Thanks for your feedback and for choosing us for your third Subaru purchase! We’re glad you found our selection and process to your liking! We apologize for the wait during loan finalization and will work on improving that aspect of our service. If you need anything else, just let us know!
Happy Driving,
The Lester Glenn Subaru Team
Friendly, dealership and staff made you feel comfortable
and relax, stress free. Wil was super knowledgeable of all cars that we test drove
and relax, stress free. Wil was super knowledgeable of all cars that we test drove
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by bilheimer7
Verified Customer
Verified Customer
Jul 31, 2024 -
Lester Glenn Subaru responded
Hi Bilheimer7,
Thank you for the positive review! We’re glad to hear that you felt comfortable and stress-free with our team! It’s great to know that Wil’s knowledge made a difference in your experience. If you need anything else or have more questions, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Professional and very pleasant to deal with.
This is my go-to dealership when looking to purchase a new car. The service dept is wonderful too!
This is my go-to dealership when looking to purchase a new car. The service dept is wonderful too!
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by maureenrich
Verified Customer
Verified Customer
Jun 28, 2024 -
Lester Glenn Subaru responded
Hey maureenrich,
Thank you for your kind words! We're delighted to hear that you find our dealership professional and pleasant to deal with! It's wonderful to know that you consider us your go-to dealership for purchasing a new car and that you've had a great experience with our service team! We appreciate your loyalty and look forward to assisting you with your automotive needs in the future!
Happy Driving,
The Lester Glenn Subaru Team
Your dealership is very professional.
Your employees are knowledgeable, friendly, patient and willing to go the extra mile to meet your needs and successfully get you in the Subaru of you
Your employees are knowledgeable, friendly, patient and willing to go the extra mile to meet your needs and successfully get you in the Subaru of your choice. Many thanks to Will, Lindsay, Brandon and all the others that made it happen for me. Again thank you all!
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by lgallucci2
Verified Customer
Verified Customer
Jun 27, 2024 -
Lester Glenn Subaru responded
Hey lgallucci2,
Thank you for your kind words! We're thrilled to hear that our team, including Will, Lindsay, and Brandon, went the extra mile to meet your needs and get you in the Subaru of your choice! We appreciate your feedback and are grateful for your recognition of our professionalism. If you have any more comments or need further assistance, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
They will give you bottom dollar for your trade in and
convince you that your car isn’t worth anything. Once you trade it in they will list your car for 12k more then what they gave you for it. So much fo
convince you that your car isn’t worth anything. Once you trade it in they will list your car for 12k more then what they gave you for it. So much for not being worth.
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by robert.pitcher
Verified Customer
Verified Customer
May 24, 2024 -
Lester Glenn Subaru responded
Hi robert.pitcher ,
Thank you for sharing your experience. We shared this review with our team and understand that our sales manager Mario spoke with you and explained that we initially price our vehicles based on market value and make adjustments as needed. He also mentioned that we invested money into reconditioning your vehicle. We appologize for any confusion and appreciate your understanding!
Thanks again,
The Lester Glenn Subaru Team
Nice experience .
No high pressure tactics. I was very pleased.with purchase of our car
No high pressure tactics. I was very pleased.with purchase of our car
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by fritota
Verified Customer
Verified Customer
Other Employees Tagged:
Lindsey Mulrain
May 20, 2024 -
Lester Glenn Subaru responded
Hi fritota,
Thank you for your review! We're delighted to hear that you had a nice experience and appreciated the lack of high-pressure tactics! We're glad you're pleased with your car purchase. If you have any further questions or need assistance in the future, please feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
As always listened to my concerns.
Kept me informed throughout the day. Knowledgeable staff. Caring staff. Let the customer know he/she is important. I have had 3 Subaru cars Lester
Kept me informed throughout the day. Knowledgeable staff. Caring staff. Let the customer know he/she is important. I have had 3 Subaru cars Lester Glen service in Toms River has NEVER let me down.
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by PTK999
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nicole Damiano
, Lindsey Mulrain, Kathy Ottmer
May 08, 2024 -
Lester Glenn Subaru responded
Hi PTK999,
Thank you for your glowing review! We're thrilled to hear that our team has consistently provided you with excellent service! Listening to our customers' concerns, keeping them informed, and making them feel important are all priorities for us. We're grateful for your loyalty and trust in us for servicing your Subaru cars. If you ever need anything else or want to share more feedback, please don't hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team
We have bought many cars from Lester Glenn over the
years. Their consistent 5 Starr customer service is what keeps us coming back. Always a pleasure to buy a car from them. Sales to Service exceptional
years. Their consistent 5 Starr customer service is what keeps us coming back. Always a pleasure to buy a car from them. Sales to Service exceptional.
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by DANIELKERMITSULLIVAN
Verified Customer
Verified Customer
May 03, 2024 -
Lester Glenn Subaru responded
Hi DanielKermitSullivan,
Thank you for being such loyal customers! We greatly appreciate your continued trust and support over the years! It's fantastic to hear that our consistent 5-star customer service has kept you coming back time and time again. Providing exceptional service from sales to service is our goal, and we're thrilled to know that we've consistently met your expectations. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We look forward to assisting you with your future car-buying needs!
Happy Driving,
The Lester Glenn Subaru Team
Everyone and everything was perfect.
Will especially did a great job. This is my third Outback
Will especially did a great job. This is my third Outback
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by DODA7268
Verified Customer
Verified Customer
May 01, 2024 -
Lester Glenn Subaru responded
Hi DODA7268,
Thank you so much for your kind words! We're thrilled to hear that you had a perfect experience with us, and we'll be sure to pass along your appreciation to Will for doing a great job! Congratulations on your third Outback! We truly appreciate your continued loyalty, and we'll always be here for you whenever you need us. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team