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William Baumgardner
William Baumgardner | Page 28
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
292 Reviews
Dealership Experience
7 yrs, 11 mos
Industry Experience
7 yrs, 11 mos
292 Reviews
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292 Reviews of William Baumgardner
May 06, 2021
The entry driveway to the service department needs to be adjusted. The slope of it is too deep and hits hard to the front of the vehicles. Other than that I can say I am satisfied with the services, locatio adjusted. The slope of it is too deep and hits hard to the front of the vehicles. Other than that I can say I am satisfied with the services, location, and customer service More
by VERNONCLOVELL
Verified CustomerOther Employees Tagged: Andy Zollinger, Xavier Ascencio
May 01, 2021
Service department staff were very courteous and welcoming. Service went as scheduled and no surprises was sprung on me. I will surely return for future services welcoming. Service went as scheduled and no surprises was sprung on me. I will surely return for future services More
by SHOLAEXMAYS
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel
April 16, 2021
This dealership offer's excellent service.The workers are very polite and friendly..The waiting time was not very long.The gentle man who l dealt with was great very polite and friendly..The waiting time was not very long.The gentle man who l dealt with was great More
by DONNALUER
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel
April 14, 2021
No communication. It took 2 days for service to be completed. No updates. Wrong completion time given. I had to wait 8 hours on the second day for my vehicle. No updates. They tried to charge me for w completed. No updates. Wrong completion time given. I had to wait 8 hours on the second day for my vehicle. No updates. They tried to charge me for warranty related service. Worst service I have had in over 9 years and 4 vehicles leased. More
by RUNSWITHLEGS
April 10, 2021
Had another great experience with Billy and the team at Advantage Toyota. Went in for a scheduled service and they made every effort to ensure that the experience was personal, timely, and professional. Advantage Toyota. Went in for a scheduled service and they made every effort to ensure that the experience was personal, timely, and professional. Well done guys! More
by Cheryl
Other Employees Tagged: Andy Zollinger
April 08, 2021
The person who took care of me said it would take between 4-5 hours to put in the new part as well as do the basic servicing. In about 3 and a half hours, he came to look for me and said the job was comple 4-5 hours to put in the new part as well as do the basic servicing. In about 3 and a half hours, he came to look for me and said the job was complete. I also appreciated knowing in advance the length of time it wouild probably take, soI came prepared with a book and lunch. Thanks! Muriel Shuchatowitz More
by murjosh
Other Employees Tagged: Xavier Ascencio, Frantz Casimir
April 07, 2021
The service was very professional from beginning to end. I was greeted at the door and told where to pull the car in and then met with a service rep within a minute. William was courteous and professional a I was greeted at the door and told where to pull the car in and then met with a service rep within a minute. William was courteous and professional and the care was done in the time frame that he stated. More
by MORENSTE
April 03, 2021
Less waiting time and good, friendly customer service compared to Millenium toyota. It’s my first time service there, hope that it will be same in future too compared to Millenium toyota. It’s my first time service there, hope that it will be same in future too More
by anishcoommen
March 18, 2021
William Baumgardner/advisor Customer service representative very professional and courteous. Everything was explained to me for the service maintenance I went in for. Also, the time frame was fa representative very professional and courteous. Everything was explained to me for the service maintenance I went in for. Also, the time frame was faster than I expected. More
by STMAMA
March 14, 2021
Went for an oil change and tire pressure light was on and sold to me that way took three times there before the found leak. sold to me that way took three times there before the found leak. More
by VELAE1929
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel
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