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William Bonilla
William Bonilla at Empire Toyota of Huntington
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William Bonilla | Page 2

ASM

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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4.8
106 Reviews

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4.8

106 Reviews

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106 Reviews of William Bonilla

February 05, 2024

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Employee Rating

Typical visit where I was upsold over $600 of unnecessary services and part of that is on me. The labor charges on a bill of $1,765 were over $1,048.50 were obscene. Going further I will fulfill the contract More

by brianmcgreevy53
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Recommend Dealer
No
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Feb 09, 2024

Empire Toyota of Huntington responded

We deeply regret that your expectations were not met and we fell short in providing you with the service we aim for here at Empire Toyota of Huntington. If you would like to discuss further, please contact our Service Manager, Romeo Mejia at (631) 759-9176 or romeom@eagny.com at your earliest convenience. Thank you and have a great day!

January 27, 2024

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Welcoming and friendly; they expedited everything quickly.Answered and explained all our questions and concerns. More

by johnwittreich33
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Recommend Dealer
Yes
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Jan 29, 2024

Empire Toyota of Huntington responded

John, Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 22, 2024

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Sanny is personable and knowledgeable. He made me feel welcomed and he advised me wisely about my Toyota Camry. More

by Marinanumc
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Recommend Dealer
Yes

Other Employees Tagged: Sunny Dalavai

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Jan 22, 2024

Empire Toyota of Huntington responded

Thank you for leaving Sunny this kind review! We are glad that he took great care of you and your Toyota Camry. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 11, 2024

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Took the car right away at the appointed time. The car was ready shortly before the time they said it would take. Waiting room is comfortable, with WiFi and a coffee/cocoa machine. More

by GOJOJO63
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Recommend Dealer
Yes
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Jan 11, 2024

Empire Toyota of Huntington responded

Thank you for this positive feedback! It is great to hear our team provided you with the 5-star assistance that you so much deserve, nothing less. Our team works hard to provide a warm and welcoming environment so we are glad it shows. Please drive safely, and don’t hesitate to give us a call if we may be of further assistance to you in the future.

January 10, 2024

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Service ale rep were amazing . He helped me out and pointed out things I didn’t lnow More

by stealthgenerators
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Recommend Dealer
Yes
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Jan 11, 2024

Empire Toyota of Huntington responded

Thank you for leaving William this wonderful feedback! It is a pleasure to hear that his assistance could be of great value to you on your recent service. We hope that you will continue to use our services and recommend us to your family and friends.

January 04, 2024

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I went for tire rotation, they wrote that they put air in tires, well they didn’t so I’m not sure about the fluids being filled either. I won’t go there anymore More

by NNASH639
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Recommend Dealer
No
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January 04, 2024

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Great a v ery good experience and I would recommend to anyone in the f uture More

by JMV1740
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Henry, Sunny Dalavai, Michelle Manzo, Mayreli Ventura, KEITH P MCKENNA, Janine Leuthner, John Dilauro

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Jan 10, 2024

Empire Toyota of Huntington responded

Thank you for your positive review! We are so glad that our team provided you with a 5-star experience and we are honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 29, 2023

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Better customer support and knowledge on showing off all the features on how the car works. More

by saraxcaroleo
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Recommend Dealer
No

Other Employees Tagged: Javier Munoz, Shantall Zapata, KEITH P MCKENNA , BLAKE HELLER

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Jan 04, 2024

Empire Toyota of Huntington responded

Thank you for your feedback. We are sorry to hear that you had a negative experience at our dealership. If you would like to discuss further in detail, please contact our General Manager, Stephen Torrens at (631) 498-8302 or storrens@eagny.com at your earliest convenience. Thank you and have a great day!

December 20, 2023

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Service was excellent. They even removed the old registration sticker and installed my new registration sticker. More

by mwiplich
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Recommend Dealer
Yes

Other Employees Tagged: Sunny Dalavai

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Dec 20, 2023

Empire Toyota of Huntington responded

Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they even replaced your registration sticker for you. Please do not hesitate to let us know how we may be of further service to you.

December 19, 2023

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William Bonilla at Empire offered excellent service. My previous visit was slightly disappointing. Shortly after, William reached out and managed to remedy all my concerns and then some. I really app More

by GOJOJO63
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Recommend Dealer
Yes

Other Employees Tagged: Kimberly

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Dec 20, 2023

Empire Toyota of Huntington responded

We are grateful for you leaving William this superb review! We are thrilled to hear that William took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he went the extra mile to make sure everything was just right. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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