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William Bonilla
William Bonilla at Empire Toyota of Huntington
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William Bonilla | Page 4

ASM

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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4.7
112 Reviews

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4.7

112 Reviews

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112 Reviews of William Bonilla

November 26, 2023

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Service was timely and professional However, Alignment was recommended due to uneven tire wear. However, after brief bringing home, I found the tires were overinflated by 5lbs...overinflated tires would More

by GOJOJO63
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Yes
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Nov 27, 2023

Empire Toyota of Huntington responded

Thank you for sharing your recent service experience with us. We greatly appreciate your positive feedback on the timely and professional service provided, and we're glad to have met your expectations in that regard. However, we're deeply sorry for any inconvenience caused by the recommendation for an alignment due to uneven tire wear and the subsequent observation of overinflated tires upon returning home. Your feedback is vital in helping us improve our procedures and prevent such occurrences in the future. We have forwarded your concerns to our Management team.

November 23, 2023

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Great service! Always available when needed! Even last minute safety emergency! Happy to own Toyota for so many years!! More

by Frank@BHHS-Commercial.com
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Manzo, Janine Leuthner, John Dilauro

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Nov 27, 2023

Empire Toyota of Huntington responded

Thank you for your positive review! We are happy to hear that our team could consistently provide you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 20, 2023

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always great service at Huntington Toyota Romeo was great and quick with all my questions and service was timely More

by RUDY.RUFER
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Henry, Sunny Dalavai, Michelle Manzo, Mayreli Ventura, KEITH P MCKENNA, Janine Leuthner, John Dilauro

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Nov 22, 2023

Empire Toyota of Huntington responded

Rudy, Thank you for leaving Romeo this excellent feedback! Your safety and satisfaction is of the utmost importance to us, and we look forward to the opportunity to serve you again.

November 18, 2023

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Everyone was very nice and helpful throughout the whole process of buying the car that best suited my needs. More

by MYRNALUVSNOOPY
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Recommend Dealer
Yes

Other Employees Tagged: Javier Munoz, Kelly Henry

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Nov 22, 2023

Empire Toyota of Huntington responded

Thank you for the 5-star rating! We are thrilled to know that you enjoyed our services on your recent process. Your feedback motivates us to continue providing exceptional service to all our customers, and we hope to continue to serve you and your automotive needs for many years to come.

November 09, 2023

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I am very satisfied . Service advisor William Bonilla was very helpful.Keep up good work. More

by Harshad M Shah
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Henry

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Nov 10, 2023

Empire Toyota of Huntington responded

Harshad, Thank you for sharing your positive experience with us! Providing top-notch service is so important to us, and we are glad that William's efforts could meet your satisfaction. It is our pleasure to sere you and your automotive needs in any way possible. Safe travels!

November 06, 2023

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Great service, professional, timely communication. Overall excellent experience. Would definitely recommend to others based on my experience. More

by JENRN0707
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Manzo

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Nov 06, 2023

Empire Toyota of Huntington responded

Thank you so much for your positive feedback and kind recommendation. Our team works hard to ensure every customer has a memorable experience and we look forward to the opportunity to serve you again.

November 06, 2023

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My Tacoma has the frame recall. Empire Toyota reached out to me . William Bonilla handled everything flawlessly. Great experience . Ty More

by Mvanseggen
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Yes
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Nov 06, 2023

Empire Toyota of Huntington responded

We highly appreciate you taking the time to leave William this 5-star review and rating! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns

November 06, 2023

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William did a great job. he kept me informed every step of the way. Hope to have him again. More

by eyashin
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Yes
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Nov 06, 2023

Empire Toyota of Huntington responded

Thank you for leaving William this excellent review! Your satisfaction is our top priority, and we look forward to serving you again soon.

November 05, 2023

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The service department is always professional and ready to serve you. Sunny Dalavai did an excellent job and made my stay perfect. More

by Thelma McFarland
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Recommend Dealer
Yes

Other Employees Tagged: Sunny Dalavai

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Nov 06, 2023

Empire Toyota of Huntington responded

Thelma, Thank you so much for leaving Sunny this excellent review! Our team works hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. We hope to continue serving you and your automotive needs for many years to come.

November 03, 2023

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The worst experience ever. Stay far away. Move off long island and keep running forever More

by kgoldberg88
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Recommend Dealer
No

Other Employees Tagged: Javier Munoz, Kelly Henry, Larry Velasquez, Sunny Dalavai, Michelle Manzo, Mayreli Ventura, KEITH P MCKENNA, Janine Leuthner, John Dilauro

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Nov 06, 2023

Empire Toyota of Huntington responded

We are truly sorry to hear about your negative experience, and we sincerely apologize for any inconvenience or frustration you may have encountered at our dealership. We take your feedback seriously, and we would appreciate the opportunity to understand the specific issues you faced and work towards resolving them. Please contact our General Manager, Stephen Torrens at (631) 498-8302 or storrens@eagny.com at your earliest convenience. Thank you and have a great day!

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