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William Florentino
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William Florentino | Page 11
Product Specialist
Pine Belt Chevrolet
1088 Route 88 / Ocean Ave
Lakewood, NJ 08701
156 Reviews
-Friendly -Patient -People Person
Read moreDealership Experience
5 yrs, 11 mos
Industry Experience
5 yrs, 11 mos
Languages Spoken
English
Spanish
156 Reviews
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156 Reviews of William Florentino
August 26, 2020
Awesome experience from beginning to end. During these times its easy to be negative, but this place showed me the true value of customer service. Thanks Bill, you're the man! times its easy to be negative, but this place showed me the true value of customer service. Thanks Bill, you're the man! More
by miguet1981
Helpful 
August 14, 2020
My experience from Bill florentino and the staff was amazing I this will be my main dealership from here on in . Bill has an excellent customer service and actually listens to you ! Doesn’t just want to amazing I this will be my main dealership from here on in . Bill has an excellent customer service and actually listens to you ! Doesn’t just want to rip you off like the typical dealer! HIGHLY RECOMMEND PINEBELT IN GENERAL More
by Wander160795
August 14, 2020
I came all the way from Elizabeth NJ Bill was great highly reccomend him. I wasn’t even looking for a vehicle and he contacted me and told me he had something nice that I would love. He was right I lov highly reccomend him. I wasn’t even looking for a vehicle and he contacted me and told me he had something nice that I would love. He was right I love my new suv THANKS BILL More
by Lewismendez04
June 18, 2020
Bill was a pleasure to deal with. He is a very nice guy. He was very patient in helping us get what we wanted. I would definitely work with him again in the future. He was very patient in helping us get what we wanted. I would definitely work with him again in the future. More
by Tnscj
June 17, 2020
Extremely poor communication. I spoke with William Florentino over the phone about a deal for my new Malibu. We clearly said on the phone I want to roll over my exceeding miles on previous lease to my Florentino over the phone about a deal for my new Malibu. We clearly said on the phone I want to roll over my exceeding miles on previous lease to my new lease. Bill said it was no issues and he will consider when offering me my monthly payment for my new lease. We agreed on a price and made the deal happen, Two weeks into my lease and I now received a letter from Chevy saying I owe them 2,000 dollars for my exceeding miles. Bill completely ignored my request to roll it over the deal, he completely avoided letting me know I owed this money all because he knew I wouldn’t continue with our agreed upon deal. Keep in mind we spoke about it over the phone so I didn’t have it writing and deals were being done out of the ordinary because of COVID. I am now screwed over my head due to this Chevys complete lack of communication and extremely disappointed in Bill’s service and Pinebelts service manager Peter Bottroff who said word for word “ your one bad review doesn’t mean anything” that is just poor business. AVOID THIS DEALERSHIP AT ALL COST More
by mcazz15
Other Employees Tagged: Peter Bottorff, Cesar Ynofuentes
June 17, 2020
Would not recommend I would not recommend this dealership. As a third time customer there, they should definitely treat their customers with more respect from the financ I would not recommend this dealership. As a third time customer there, they should definitely treat their customers with more respect from the finance manager to my salesman. They do not stand by their word. Upon returning my car for a new lease, we agreed on a few things that they did not hold up. I will never be back. More
by Marie
Other Employees Tagged: Jared Neumann
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