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William Ho
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28 Reviews
I was born in Hong Kong and came to the United States at the age of 21. My first job in the car business was with a Pontiac Dealership. I was then a finance manager for a BMW dealership for 2 years. I started with Mercedes-Benz at Pasadena Imports in June 1991. The dealership was later acquired by Rusnak Auto Group. During my years with Mercedes-Benz, I have enjoyed representing the Mercedes-Benz brand and assisting our great clients. I am very active in the Chinese community and a member of the Hong Kong School Association. I am proud to be recognized as representative of the Rusnak Auto Group.
Read moreDealership Experience
32 yrs, 9 mos
Cantonese28 Reviews
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28 Reviews of William Ho
August 19, 2023
Stacey Huynh was awesome! She’s professional and very knowledgeable. She took excellent care of me and my family. Ted in finance was very patient! Thank you, Arcadia Mercedes She’s professional and very knowledgeable. She took excellent care of me and my family. Ted in finance was very patient! Thank you, Arcadia Mercedes Benz!! More
by teresawong91108
Other Employees Tagged: Stacey Huynh , Ted, finance
Helpful 
August 13, 2023
Bruce was very informative and showed professional courtesy. Kept me informed through the entire process of my new car purchase. courtesy. Kept me informed through the entire process of my new car purchase. More
by Kenlien2022
Other Employees Tagged: Bruce Chang, Billy Kwan
June 13, 2023
They are the best Mercedes dealership in the area. Scott and William are fantastic and helpful Scott and William are fantastic and helpful More
by PC24
Other Employees Tagged: Scott Hong
April 28, 2023
Katrin Bassenger assists for new car lease in right way and outstanding staff working together with Michael Hwang, William Ho and outstanding staff working together with Michael Hwang, William Ho More
by sswai
Other Employees Tagged: Katrin Bassenger
July 02, 2021
Purchased a brand new G63 from this dealership. Excellent service, top notch facility, and smooth transaction overall. I would recommend them to anyone looking for a Mercedes in California. Excellent service, top notch facility, and smooth transaction overall. I would recommend them to anyone looking for a Mercedes in California. More
by Tjami
Other Employees Tagged: Katrin Bassenger, Billy Kwan , Timothy Martino
December 19, 2020
Katrin Bassenger is this Rusnak Mercedes-Benz Arcadia’s number one asset!! She stepped up to help when the other sales associates didn’t want to bother. She showed me the CPO GLE I was interested in and al number one asset!! She stepped up to help when the other sales associates didn’t want to bother. She showed me the CPO GLE I was interested in and also showed me the 2021 GLE 4-Matic I ended up driving home. She is very attentive and knowledgeable, going above and beyond what she has to do. She made car buying seamless and pleasant. In a day and age when customer service is like going through the drive-through at a fast food chain, Kat and the other team players at Rusnak Arcadia have convinced me that AMAZING customer service still exists! We will definitely choose Rusnak Arcadia for our next car purchase. P.S. Michael Göbel (MBUSI), if you read this, take pride in the fact that Kat Bassenger is very knowledgeable about the GLE and other MB models. Carina Pamilar Burbank, CA More
by Carina Pamilar
Other Employees Tagged: Katrin Bassenger , Andy Tan
April 10, 2020
Great experience! Would buy here again and would recommend it to others. This is my 4th S class, and second one from Rusnak. Thank you recommend it to others. This is my 4th S class, and second one from Rusnak. Thank you More
by mihaela122
Other Employees Tagged: Andy Lok, Ophelia Wang-Le Blanc , Andy Tan
March 04, 2020
Thank you for the beautiful atmosphere and professional service. Great place to enter and expect the best quality from Mercedes-Benz associates. God bless. I love my S560 AMG. service. Great place to enter and expect the best quality from Mercedes-Benz associates. God bless. I love my S560 AMG. More
by Paulhanna7
Other Employees Tagged: Khaled Gawad
July 15, 2019
Amazing service and experience! Could not have had a better car buying experience. Denise was extremely helpful and caring during the entire process, and continues to be after. She Could not have had a better car buying experience. Denise was extremely helpful and caring during the entire process, and continues to be after. She is the absolute best. I can't stop raving about her and the exceptional service I received at MB Arcadia. Thank you Denise! More
by lk
Other Employees Tagged: Denise Justice
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