William Middleton
William Middleton at Heritage Subaru Owings Mills

William Middleton | Page 4

Service Manager

Heritage Subaru Owings Mills

9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117

Contact Me
5.0
88 Reviews

Dealership Experience

15 yrs, 3 mos

Languages Spoken

English English

5.0

88 Reviews

Write a Review

88 Reviews of William Middleton

October 12, 2018

Dealership Rating
Employee Rating

Another Happy customer Once again, Alex, and everyone I came in contact with at Heritage Subaru, went above and beyond to make sure that my car buying experience was an exce More

by dtb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Davie, Milton Taylor , Ariella Brant, Alex Laderer, Manager, Steve

Oct 16, 2018

Heritage Subaru Owings Mills responded

Hello, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a wonderful experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

August 10, 2018

Dealership Rating
Employee Rating

Long time customer I always feel confident leaving my car in their hands! I’m a long time customer and I keep coming back. I’d definitely recommend them. More

by MereThorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2018

Heritage Subaru Owings Mills responded

It means a lot to us to have earned your trust. We sincerely value your business and look forward to your next visit! Take care!

August 03, 2018

Dealership Rating
Employee Rating

Wonderful care While driving on a busy county street, on my way downtown to an important meeting, my tire light came on. I reversed direction and drove straight to m More

by Swstpea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2018

Heritage Subaru Owings Mills responded

Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope to be of service to you again in the future. Best wishes, Heritage Subaru Owings Mills

July 31, 2018

Dealership Rating
Employee Rating

Routine service Went in for a scheduled service appointment. Everything was completed as promised and on time. Future recommendations were made as to what work will b More

by Roscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2018

Heritage Subaru Owings Mills responded

We're glad to hear that everything was completed to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

July 27, 2018

Dealership Rating
Employee Rating

Friendly The staff was friendly and knowledgeable. The reception area was clean and comfortable. The work to be performed was explained to me in a clear and More

by SGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2018

Heritage Subaru Owings Mills responded

Hello, we're glad you had such a wonderful experience with our staff! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2018

Dealership Rating
Employee Rating

Always a Great Experience My Subaru is a 2012 and has been cared for exclusively at Heritage. They have done everything possible to keep me and my Forester happily on the road. More

by dogfacemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2018

Heritage Subaru Owings Mills responded

Thanks you so much for choosing Heritage Subaru Owings Mills for all of your service needs! We value your business and look forward to your next visit!

June 23, 2018

Dealership Rating
Employee Rating

Great quick service. Efficient and accurate Service agent Bob Middleton is always pleasant. And he follows up before and after your appointment tp make sure you are satisfied. Very pleasant staf More

by Pdkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Steinmetz

Jun 27, 2018

Heritage Subaru Owings Mills responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Subaru Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2018

Dealership Rating
Employee Rating

Always great I appreciate their expertise their honesty their friendliness and there efficiency. I especially like bills follow up on his good sense of humor. It’ More

by Subaru owing mills bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2018

Heritage Subaru Owings Mills responded

Thank you so much for the positive review! We hope you have a great day!

June 14, 2018

Dealership Rating
Employee Rating

I have been satisfied every time I brought my car to this se I found Bill at service very honest man treating you very well.like family member. Very knowledgeable and hard working man.I command the manager to ha More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2018

Heritage Subaru Owings Mills responded

Jamie, we're happy you found Bill to be so supportive during your experience here at Heritage Subaru Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2018

Dealership Rating
Employee Rating

Very Good Customer Service My Service Advisor is William Middleton and he prides himself on knowing his customers by name & doing his best to accommodate the best economical way More

by SubaruGirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 31, 2018

Heritage Subaru Owings Mills responded

We strive for 100% satisfaction, and it is great to see you always have such a positive experience working with William. Thank you for choosing Heritage Subaru Owings Mills for all of your service needs!

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