William Middleton | Page 4
Service Manager
Heritage Subaru Owings Mills
9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117
Dealership Experience
15 yrs, 3 mos
Languages Spoken
English
88 Reviews
Write a Review88 Reviews of William Middleton
October 12, 2018
Another Happy customer Once again, Alex, and everyone I came in contact with at Heritage Subaru, went above and beyond to make sure that my car buying experience was an exce Once again, Alex, and everyone I came in contact with at Heritage Subaru, went above and beyond to make sure that my car buying experience was an excellent one. I'm finally in my dream car and I couldn't be happier! Thank you, THANK you, THANK YOU! More
Other Employees Tagged: Shawn Davie, Milton Taylor , Ariella Brant, Alex Laderer, Manager, Steve
August 10, 2018
Long time customer I always feel confident leaving my car in their hands! I’m a long time customer and I keep coming back. I’d definitely recommend them. I always feel confident leaving my car in their hands! I’m a long time customer and I keep coming back. I’d definitely recommend them. More
August 03, 2018
Wonderful care While driving on a busy county street, on my way downtown to an important meeting, my tire light came on. I reversed direction and drove straight to m While driving on a busy county street, on my way downtown to an important meeting, my tire light came on. I reversed direction and drove straight to my dealer...it was almost 5pm but mr. Bill Middleton immediately took the car, had the tires checked, found something had punctured one tire , had the tire taken off, had the puncture patched..... sending me on my way in less time that I could have baked one of my most complicated cakes!!! I am extremely indebted to mr. Middleton for the care he affords me when I am in trouble !!!! Many,many, thanks Bill😍 More
July 31, 2018
Routine service Went in for a scheduled service appointment. Everything was completed as promised and on time. Future recommendations were made as to what work will b Went in for a scheduled service appointment. Everything was completed as promised and on time. Future recommendations were made as to what work will be needed next for my car so that I can plan accordingly. More
July 27, 2018
Friendly The staff was friendly and knowledgeable. The reception area was clean and comfortable. The work to be performed was explained to me in a clear and The staff was friendly and knowledgeable. The reception area was clean and comfortable. The work to be performed was explained to me in a clear and concise manner. All service was performed as expected . I highly recommend Heritiage Subaru. More
July 16, 2018
Always a Great Experience My Subaru is a 2012 and has been cared for exclusively at Heritage. They have done everything possible to keep me and my Forester happily on the road. My Subaru is a 2012 and has been cared for exclusively at Heritage. They have done everything possible to keep me and my Forester happily on the road. More
June 23, 2018
Great quick service. Efficient and accurate Service agent Bob Middleton is always pleasant. And he follows up before and after your appointment tp make sure you are satisfied. Very pleasant staf Service agent Bob Middleton is always pleasant. And he follows up before and after your appointment tp make sure you are satisfied. Very pleasant staff and clean environment. More
Other Employees Tagged: Pamela Steinmetz
June 21, 2018
Always great I appreciate their expertise their honesty their friendliness and there efficiency. I especially like bills follow up on his good sense of humor. It’ I appreciate their expertise their honesty their friendliness and there efficiency. I especially like bills follow up on his good sense of humor. It’s a little ways from my house, but worth the drive. More
June 14, 2018
I have been satisfied every time I brought my car to this se I found Bill at service very honest man treating you very well.like family member. Very knowledgeable and hard working man.I command the manager to ha I found Bill at service very honest man treating you very well.like family member. Very knowledgeable and hard working man.I command the manager to have an employee like him. More
May 25, 2018
Very Good Customer Service My Service Advisor is William Middleton and he prides himself on knowing his customers by name & doing his best to accommodate the best economical way My Service Advisor is William Middleton and he prides himself on knowing his customers by name & doing his best to accommodate the best economical way to service your vehicle along with a follow up call to make sure you are satisfied. The Service Dept itself is very cordial and seems to create an atmosphere of "your car is in good hands here" and that's a comfort I like as long as the service is quality assured & I don't have to bring my car back for the same issues...I'm very satisfied! More
Dealership Inventory (301 Vehicles)

