William Pannier | Page 13

William , one of the service reps really knocked the ball out of the park. Good job sir. I was surprised at how efficient this service department really worked. I was on a time limit and William really made out of the park. Good job sir. I was surprised at how efficient this service department really worked. I was on a time limit and William really made sure I could make my appointment after my service. I will be back for sure. Thanks William and the whole service department. Kudos to you all. Thanks. More

by PEACEFULTRAILSTRADINGCO Verified Customer Verified Customer

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Did not fix why engine light was on. Had to toe. I am female. Is that why didn’t listen to why engine light on. Very disappointed Had to toe. I am female. Is that why didn’t listen to why engine light on. Very disappointed More

by sissytoney Verified Customer Verified Customer

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William got my truck in got me a loaner and took care of my problems thanks he did a great job my problems thanks he did a great job More

by tntr3565558 Verified Customer Verified Customer

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William at Ferman Ford always goes above and beyond to help me out with my 2017 blue Ford F-150 super crew sport 4x4. He always makes it right and makes me feel welcome all the time! help me out with my 2017 blue Ford F-150 super crew sport 4x4. He always makes it right and makes me feel welcome all the time! More

by pcarewiv Verified Customer Verified Customer

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Truck was in twice and still shakes terribly I have a appointment with another dealer in two weeks hopefully they’ll resolve the issue appointment with another dealer in two weeks hopefully they’ll resolve the issue More

by Chris.kw Verified Customer Verified Customer

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Great service and amazing professionalism for this appointment. Glad we chose the dealership for this car! appointment. Glad we chose the dealership for this car! More

by allens705 Verified Customer Verified Customer

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Drop off and pickup very efficient. Very good at explaining what they did and why. Our appointment went very smoothly. Very good at explaining what they did and why. Our appointment went very smoothly. More

by dlueder Verified Customer Verified Customer

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The dealer ruined my tires due to a change of rear toe link. Service manager not very customer friendly. link. Service manager not very customer friendly. More

by frivas30 Verified Customer Verified Customer

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William in service is a good guy & works to get the job done. Thanks for your assistance! done. Thanks for your assistance! More

by Raptor Verified Customer Verified Customer

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Besides the Assistant Service Manager calling me back and telling me to come in and they would take care of me when i get back to town. Had to leave town due to health issues. So yes, my car that i just pai telling me to come in and they would take care of me when i get back to town. Had to leave town due to health issues. So yes, my car that i just paid 510 dollars for, when I went in for a oil change and have breaks looked at due to a recall. Yes I'm not happy with Ford. But am happy with my call back from ASM calling me back. Thanks Will More

by socleanwithit Verified Customer Verified Customer

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