William Pannier | Page 92

Everything went pretty smooth Jut needed to be kept up to date on what was going on with the truck. I don’t like to be the one calling to chase it up Jut needed to be kept up to date on what was going on with the truck. I don’t like to be the one calling to chase it up More

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great William great person to work with .Only complaint being an ex Ford Dealer it should take over a hour for the oil change and tire rotation we were doin William great person to work with .Only complaint being an ex Ford Dealer it should take over a hour for the oil change and tire rotation we were doing them in 30 minutes or less More

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Magnificent! Great service! Mr. William Pannier explained to me every single detail.. step by step no hidden cost. The mechanics did an outstanding job. My car run Great service! Mr. William Pannier explained to me every single detail.. step by step no hidden cost. The mechanics did an outstanding job. My car runs as new again. Great quality work! Thank you so much for an excellent job! More

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Exceptional Customer service from arrival to departure was Awesome. short wait. thorough breakdown in explaining the service i set an appointment for and future Customer service from arrival to departure was Awesome. short wait. thorough breakdown in explaining the service i set an appointment for and future work that my vehicle would benefit from. great group of guys! More

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Great, friendly. Great guy and service done ahead of time Best service dealer I had in a long time. I highly recommend this dealership for their customer service all around. Just came off a Cadillac lease a Best service dealer I had in a long time. I highly recommend this dealership for their customer service all around. Just came off a Cadillac lease and this place better More

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Great people to deal with! I had the pleasure of working with Demetrios! He went above and beyond to make sure everything was just right! William in service was very nice! I had the pleasure of working with Demetrios! He went above and beyond to make sure everything was just right! William in service was very nice! More

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Purchase It was a wonderful experience, Joe & Anthony were quite professional & and knowledgeable concerning my purchase. They are definitely an asset to your It was a wonderful experience, Joe & Anthony were quite professional & and knowledgeable concerning my purchase. They are definitely an asset to your dealership, displaying their skills & abilities. More

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Zen buying experience I came to Ferman Ford to replace the AC on my 2008 Escape hybrid. Once we had the repair estimate, figured in the mileage, etc - it was apparent the b I came to Ferman Ford to replace the AC on my 2008 Escape hybrid. Once we had the repair estimate, figured in the mileage, etc - it was apparent the best bet would be to purchase a new car. I really wasn’t planning to buy a car today, but Dimitri was so mellow (let me check the car out on my own without pressure), listened to my needs and found me a car that not only was like new, it fit in my budget. They gave me a fair trade in price and helped me sort through the right warranty too. From the helpful technician (William) that heard me while we talked through repair scenarios, to the expert salesmanship (Dimitri) and the tenacious financing (Eric) - it was such a nice experience. I plan to drive my new car for the next 10 years just like my last Ford. And when I’m ready to let it go for something new, I will be right back at Ferman. More

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45,000 miles maintenance originally oil & filter Service advisor suggested of getting the 45,000 miles maintenance instead of just filter & oil change & roration of tires. Was done in a reasonable ti Service advisor suggested of getting the 45,000 miles maintenance instead of just filter & oil change & roration of tires. Was done in a reasonable time & courteous staff. More

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Service visit William is very competent and couteous. I felt that he was attentive to my time constraints and strives to take care of his customers. No other commen William is very competent and couteous. I felt that he was attentive to my time constraints and strives to take care of his customers. No other comments. More

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