William Pannier | Page 91

Oil change Appointment was meant on time and car was serviced and returned to me on time. All items were services as requested. I wish this review was as friendl Appointment was meant on time and car was serviced and returned to me on time. All items were services as requested. I wish this review was as friendly user as the people I did business with. More

by rjrlock Verified Customer Verified Customer

Report | Print

Attitude is Everything My last visit to this dealership was for service and was absolutely awful. I had William this time and he was great! He was helpful, listened, answe My last visit to this dealership was for service and was absolutely awful. I had William this time and he was great! He was helpful, listened, answered all of my questions, and most importantly, was pleasant and had a great attitude. I will ask for him specifically each and every time I schedule any work. More

Report | Print

Service Visit 2016 Edge Staff professional and friendly. The service took from drive up until departure about 1.45 hours not bad. I would recommend German Ford to my friends Staff professional and friendly. The service took from drive up until departure about 1.45 hours not bad. I would recommend German Ford to my friends More

Report | Print

Service Everyone was courteous and friendly. I do need to call William being my ABS LIGHT is on and I’m not sure why. I’ll call now Everyone was courteous and friendly. I do need to call William being my ABS LIGHT is on and I’m not sure why. I’ll call now More

Report | Print

Service William was my service contact and he was awesome. So nice and friendly and efficient he explained the service that was to be performed and was helpfu William was my service contact and he was awesome. So nice and friendly and efficient he explained the service that was to be performed and was helpful when I asked about the door frame More

Report | Print

Great Service Best in class service with great communication and courtesy. Waiting area was loaded with snacks, and beverages. I like how you have the ability to t Best in class service with great communication and courtesy. Waiting area was loaded with snacks, and beverages. I like how you have the ability to text back and forth with staff and get updates. More

Report | Print

William made my stressful situation exceptional! I am a community manager by occupation so the purpose of my job is to deal directly with customers and their experiences. Though I rarely write review I am a community manager by occupation so the purpose of my job is to deal directly with customers and their experiences. Though I rarely write reviews on my end, I wanted to address the wonderful experience I had with William. He made an extremely inconvenient situation very smooth and surprisingly convenient regarding the circumstances. He was kind, engaging, and took the time to make sure I understood everything without giving me the the typical routine response. He is a great asset to Ford. He even stayed after closing on a Friday to wait for me as I ran late as well. Wonderful man. Thanks so much! More

Report | Print

Annual going North check-up I trust that Ferman Ford and Cameron Rolon are giving me good advice to have a trouble free safe trip back north in the spring. They are on time and I trust that Ferman Ford and Cameron Rolon are giving me good advice to have a trouble free safe trip back north in the spring. They are on time and the service is quick. I wait in the lounge and get back on the road with a minimum of delay. I feel good about the experience. More

Report | Print

Got a great deal We bought our vehicle three weeks ago and the engine light came on. I called & we got in right away. Will was wonderful. The only surprise was that t We bought our vehicle three weeks ago and the engine light came on. I called & we got in right away. Will was wonderful. The only surprise was that there was a $100.00 deductible (we do not recall being told this when we purchased the vehicle. More

Report | Print

Excellent experience I was very impressed with how clean the entire area was, from the outside of the building to the waiting area, coffee/soda station,and restroom. I was very impressed with how clean the entire area was, from the outside of the building to the waiting area, coffee/soda station,and restroom. More

Report | Print