William Paolella
William Paolella at Tim Lally Chevrolet

William Paolella

Sales & Leasing Professional

Tim Lally Chevrolet

24999 Miles Rd
Warrensville Hts, OH 44128

Contact Me
4.9
71 Reviews

Formerly a NCM Certified manager of an automotive service lane, Bill joined the sales team here in the summer of 2020. This GM Certified Sales & Leasing Professional goes out of his way to deliver an outstanding customer experience. Married with great children, Bill owns and operates the Platinum Dance Company. He is a Streetsboro High graduate who also attended KSU. Bill enjoys time with his family, riding four wheelers, boating camping, fine dining and comedy shows.

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

Specialties & Trainings

Certified Pre-owned

Certified

View more specialties & trainings
4.9

71 Reviews

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71 Reviews of William Paolella

May 01, 2026

Dealership Rating
Employee Rating

Bill was very personable and knowledgeable. It was great dealing with someone who.had all the answers even before we asked. He went out of his way to help us get our GM family discount. Would d More

by DPUENING1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

April 22, 2026

Dealership Rating
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We had a great experience. Sales rep was very personable and informed us of our options and went over the vehicle details More

by ASHLEYBUSSARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brock Lally

April 01, 2026

Dealership Rating
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The personnel at Lally Chevrolet was excellent to work with. I had good results. Thank you. More

by ANS0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Paolella

March 14, 2026

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Bill P was a great salesman. He treated my family and I like family. The sale was nice and smooth More

by NAPOLEONBUNTON
Recommend Dealer
Yes
Mar 25, 2026

Tim Lally Chevrolet responded

Thank you! It makes our day to hear that we were able to provide you 5-star service. We'll make sure the entire team at Tim Lally Chevrolet receives your feedback. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

January 29, 2026

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The Tim Lally Chevrolet team has always been welcoming, approachable and focused on the customers wants and needs. I would definitely recommend my family & friends. More

by BREANN922
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Paolella

January 13, 2026

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Bill made sure I was taking care of and I was happy with what I was getting More

by JOANDUNFEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Paolella

Jan 22, 2026

Tim Lally Chevrolet responded

Thank you for taking the time to share your experience. It’s great to know Bill helped make sure you felt confident and comfortable throughout your visit. We appreciate your business and look forward to seeing you again. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

December 16, 2025

Dealership Rating
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This is by far the best experience I’ve ever had at any car dealership. I have bought 3 cars in my life, the third being from Lally Chevy. More

by JOHNENGER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Tim Lally Chevrolet responded

Thank you for your kind words! We’re honored to have been part of your vehicle journey and thrilled that your experience with Tim Lally Chevrolet stood out among your car-buying experiences. We truly appreciate your business and look forward to assisting you with future vehicles. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

December 11, 2025

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Phenomenal customer service and care! 10/10 recommend for anybody looking for a vehicle! Bill is very transparent and so is the dealership! More

by MIKE.HOUSE1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Zurzolo

November 24, 2025

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Employee Rating

The service I received was excellent. Bill listened to my needs and delivered. He answered all my questions concerning buying vs. leasing. It was a nice experience. More

by ANDREAKENT95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Jablonski , I’m sorry but I can’t remember the gentleman’s name that handled my paperwork. He get 5 stars as well

Jan 22, 2026

Tim Lally Chevrolet responded

It's always so rewarding to hear that we've achieved our goal of providing our customers with the best possible experience. We genuinely appreciate you taking the time to recognize our efforts and for leaving such a fantastic review! Sincerely, Ashley Mulhall CustomerCare@TimLally.com

November 21, 2025

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Always a pleasure to do business with Tim Lally Chevrolet for all your vehicle needs. More

by USAKBA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Rininger

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