"Great support and sales team"
We worked with Chris Beaman, he was awesome to work with.
Only one thing that bothered me was a week after I paid for the car I got a call from one of their Finance people asking where their check was. I was a bit annoyed that this finance person was calling during my work day to pester me a week after I had paid for the car and take possession of the vehicle. I wish he would have checked in house before making calls to customers.
All in all was a good experience and the service center is well run. Good experience overall!
We dropped in last week wanting to look at a Suburban and ended up driving it home. This is the third vehicle we have purchased from CBB, and all three have been positive experiences (which is why we keep going back). We know that we will be treated fairly both with our trade in and the vehicle we are purchasing. And the fair treatment doesn’t stop when you leave the dealership. I always have the vehicle checked out by my mechanic, and any issues discovered (all minor) have been fixed by CBB with no arguments.
Hopefully we won’t be needing another vehicle any time soon, but when the time comes CBB will be our first (and most likely only) stop.
"My first Mecerdes Benz"
I had the pleasure of meeting Mr Jesus who was a great team member in my pursuit of finding my first new car. Him, Matt and William were my 5 Star team. They did everything possible to meet each one of my expectations including my budget and payments. Thank you so much for allowing me to make one of my dreams come true. Super recommend this company and people they are a super team
"Great experience! "
This was our first time buying through CBB and it was by far the quickest and easiest car buying experience we’ve ever had. That being said, we did do our homework ahead of time so we had a good idea of the specific cars we wanted to look at. We did not make an appt ahead of time but would recommend doing so. We were serious buyers with no appointment 🤷🏻??? Although our intual feeling was slightly unwelcome/uncomfortable, it was very short lived. Make an appt so that they know you are serious!
Jesus was very patient, willing and easy to work with. I highly recommend CBB!!
"My wife and I had a great experience at CBB and with Jesus"
Jesus was very friendly and helpful. We found the exact car that we were looking for. When we first arrived I thought we would not get helped because the first thing we were asked is if we had an appointment so a better open line such as "Welcome to CBB!" would have better, but after that everything was great.
"Good seller "
They were very polite and friendly. We were excited to buy our new truck from here. It’s very well clean. I recommend this dealership.
Great experience all the way 100% satisfied customers is what this dealership truly stands for, courteous, professional employees.
From the moment I walked in the door to taking ownership of the car have experienced total VIP service. I was met by very knowledgeable sales representative Jesus Bello who quickly answered my questions and took me to test drive the car I was interested in. He is very thoughtful humble gentlemen who goes out of his way to make sure you are happy, even on his day off will be in contact resolving any concerns. I am very appreciative of Jesus who also offered to bring my old car back home by driving it to my location.
Impeccable service making you feel at ease no pushy tactics, very upfront and honest with information at hand goes as well to the finance manager Bill who was very pleasant to work with, bringing up good points, making my financial paperwork a breeze. Big thank you to all friendly staff at Certified Benz and Beemer from a very happy customer!
"Friendly and professional service"
- Beemer lover
Great service from beginning to end. Chris was was engaging and honest from the start. Super easy to deal with. William was a breeze in finance. He made it fairly painless.
"No pressure, no surprises. "
- Havasu Buyer
Since we live 3-1/2 hours from the dealership, we started our vehicle purchase over the phone with Ricardo Padilla. He provided us with the costs and trade-in value of our existing car if we decided to do a trade in. So nice to show up at the dealership and nothing had changed! Great experience and we couldn’t be happier with our new car! Ricardo was a pleasure to work with, as was Bill Wallace who got us through the paperwork in no time at all. Highly recommend Certified Benz & Beemer!
"Excellent, friendly service"
Alexander provided excellent service throughout the buying process and even after the purchase took the time, well past closing, to help me get acclimated to the car. Bill and David helped me considerably with the financing process and pleasant and friendly throughout.
An excellent experience, I look forward to purchasing from them again.