William Westen
William Westen at Handy Toyota
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William Westen | Page 16

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8
170 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

23 yrs, 1 mo

4.8

170 Reviews

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170 Reviews of William Westen

August 02, 2023

Dealership Rating
Employee Rating

Great speedy service with a smile. Always trustworthy and makes some genuine recommendations for the future More

by cns9498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 01, 2023

Dealership Rating
Employee Rating

Overly long time for this service and no updates as to why it was taking so long. More

by Bcr911m3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 22, 2023

Handy Toyota responded

We are sorry for the longer than expected wait times. We always try to give check ins and be transparent about wait time. We apologize for the inconvenience.

July 24, 2023

Dealership Rating
Employee Rating

Well organized, clean and efficient. Was very impressed! Definitely will use this dealer in the future. More

by Dbanks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

Handy Toyota responded

Thank you for the review! We appreciate you letting us know about your experience!

July 22, 2023

Dealership Rating
Employee Rating

Very pleasant experience today at Handy’s service center as always. I’m and out within an hour for a 30,000 mile checkup and oil change. More

by Melissa
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 24, 2023

Handy Toyota responded

Thank you for the review, Melissa! We are happy to hear about your pleasant experience !

July 20, 2023

Dealership Rating
Employee Rating

Great service and very accommodating. I was just having a front end alignment and I was shuttled by Larry to and from work. Awesome driver. 👍 More

by Jeffrey Eaton
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo

Jul 21, 2023

Handy Toyota responded

Thank you for the review, Jeffrey! We are so happy to hear that you had a good experience with us! We appreciate you taking the time to leave us a review !

Jul 21, 2023

Jeffrey Eaton responded

My pleasure I know how helpful these are for us acquiring new customers.

July 19, 2023

Dealership Rating
Employee Rating

I always get great services from Handy's Service center. William was great. He noticed I was due for an inspection next month and asked if I wanted to do it now and save a trip next month I really apprec More

by wlabrecque
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had a good experience!

July 10, 2023

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Employee Rating

I am willing to travel an hour to Handy’s in St. Albans because the service people are super friendly and helpful. They never pressure you to do more than you want done. I also appreciate that the w More

by KP
Service Price Transparency
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Recommend Dealer
Yes
Jul 11, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that you had a good experience with us!

July 06, 2023

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Employee Rating

I always trust what they say I may need done whenever I come in service More

by ma.flowerchild
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Callan

Jul 12, 2023

Handy Toyota responded

We appreciate your trust, loyalty, and allowing us to take care of all your vehicle needs. Have a great rest of your summer, we look forward to seeing you at our dealership in the future.

July 06, 2023

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Employee Rating

Friendly service advisors! All customer service people have been helpful and friendly. Quick to get an appointment. More

by bean68
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Handy Toyota responded

Thank you for trusting us with your vehicle service needs, and for taking the time to leave us a review. We look forward to assisting you down the road!

July 03, 2023

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Employee Rating

It was a great experience! ! Everyone was very friendly! We didn’t have to wait too long More

by sharonpoulin
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2023

Handy Toyota responded

Thank you for leaving us a review! We are so happy to hear that!

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