Dealer Reviews
Cars for Sale
Dealer Log In
Willie Mejia
Willie Mejia | Page 22
Service Manager
Honda of Valley Stream
164 Sunrise Hwy
Valley Stream, NY 11581
395 Reviews
395 Reviews
Write a Review
395 Reviews of Willie Mejia
February 23, 2023
The advisers and support staff are professional & friendly. I really appreciate getting a clear explanation of the issues with my vehicle when I bring it into the dealership. friendly. I really appreciate getting a clear explanation of the issues with my vehicle when I bring it into the dealership. More
by MAGALIEALEXIS
Verified CustomerOther Employees Tagged: Clara Torres, Alex Marcel , Rich Billingsley
February 20, 2023
The service was very professional as always. I would definitely recommend the professionals at Honda. I would definitely recommend the professionals at Honda. More
by KRISSYMARTINO
Other Employees Tagged: Clara Torres, Alex Marcel , Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez
February 13, 2023
great service, patient and professional staff. answered all questions. assisted me with all aspects of sending my car for service, and showed me all the gadgets in the car. answered all questions. assisted me with all aspects of sending my car for service, and showed me all the gadgets in the car. More
by stephentrost
Other Employees Tagged: Chris John, Clara Torres
February 07, 2023
Everyone was efficient and provided great customer service. Clara is a gem. Thank you, Willie, for all your help! service. Clara is a gem. Thank you, Willie, for all your help! More
by lillady622
Other Employees Tagged: Clara Torres, Alex Marcel , Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez
February 03, 2023
I waited five hours for a plug tire I could have gotten somewhere cheaper and out within 10-15 mins. I also was there three days prior with a tire rotation so did they look at the tire the first time cause somewhere cheaper and out within 10-15 mins. I also was there three days prior with a tire rotation so did they look at the tire the first time cause I didn’t drive the car. Disappointed More
by kshudson83
January 30, 2023
My family and I wanted to take this time let you know how grateful we are for the service, professionalism and kindness that the manager Willie Mejia and his team - Brandon and Frank provided during our rece grateful we are for the service, professionalism and kindness that the manager Willie Mejia and his team - Brandon and Frank provided during our recent service visits. Words cannot describe the attention, care and communication given to ensure our vehicle is safe and running well. Thank you also for putting our concerns to ease. What an exceptional service we received! We have never been treated so well and ensured of the quality, condition and well-being of our vehicle and safety and well-being of our familes - anywhere! All the best to the Honda Valley Stream Service Team and their families! Kind regards. More
by MLNAUSTIN
Other Employees Tagged: Frank Cirillo, Brandon
January 16, 2023
It took two RETURN visits to resolve my issue, both Honda's fault. They made an appointment for the first visit when they didn't have the necessary part in stock (replacement passenger mirror), so the Honda's fault. They made an appointment for the first visit when they didn't have the necessary part in stock (replacement passenger mirror), so they had to then order the part. Then, on my second visit, I was told the mirror had arrived broken, necessitating a third visit. I then still had to wait an hour and a half on the third visit for the installation (not fast-tracked as I had requested). I asked to have the service fee waived, but only $20 of the $160 got waived. I will say the staff was courteous throughout and did "fast-track" the procurement of the needed part each time. And the installation itself was fine. More
by SSBERGMAN
Other Employees Tagged: Alex Marcel , Rich Billingsley, Frank Cirillo
January 13, 2023
Manager is always busy and doesn’t return phone calls very hard to speak with them very hard to speak with them More
by mannyalvarez9
Other Employees Tagged: Alex Marcel
January 11, 2023
Only thing is Honda service department is very poor behavior. They minoring customer what they said. Like I have tire replace plain and I saw there is a Neil in one tire that said no it’s ok. Why they behavior. They minoring customer what they said. Like I have tire replace plain and I saw there is a Neil in one tire that said no it’s ok. Why they said like that, I am paying money from my pockets every months. But delete ship is good. More
by HUNZASAIMA0
Other Employees Tagged: Clara Torres, Alex Marcel , Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez
