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Willie Mejia
Willie Mejia at Honda of Valley Stream

Willie Mejia | Page 21

Service Manager

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6
413 Reviews
4.6

413 Reviews

Write a Review

413 Reviews of Willie Mejia

June 30, 2023

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Employee Rating

Took too long for oil change. 4 hrs for that is unacceptable. And the price is too much. More

by bhthefreak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clara Torres, Alex Marcel, Gary Lin , Eduardo Balza, Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Daniel Sanchez

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Jul 12, 2023

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

June 29, 2023

Dealership Rating
Employee Rating

Very nice, very professional, very comfortable. Everything very like. All staff very nice. Thank you very much!!!!!!!! More

by aoleshchuk
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel , Eduardo Balza, Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Daniel Sanchez

Print
Jun 29, 2023

Honda of Valley Stream responded

Thank you for the amazing review and the time you took to leave it. We work hard to surpass everyone's expectations everyday. We hope to see you again.

June 26, 2023

Dealership Rating
Employee Rating

Great honest dealership. Didn't charge me for unnecessary things to be fixed will come back More

by nypd4683
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel , Eduardo Balza, Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Daniel Sanchez

Print
Jun 27, 2023

Honda of Valley Stream responded

Working with you was our pleasure. Thank you for the time you took to leave this review and please reach out if you need anything.

June 23, 2023

Dealership Rating
Employee Rating

My team was really amazing and awesome. What a great professional and friendly team. Management is the Best! More

by MLNAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez

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Jun 27, 2023

Honda of Valley Stream responded

Thank you for the outstanding review. We work hard to hire the very best! Please come back and visit us again. We look forward to it.

June 23, 2023

Dealership Rating
Employee Rating

Wasn’t the best experience but was able to have it rectified asap! Thanks for fixing ! More

by Alexis Vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Aug 16, 2023

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

June 22, 2023

Dealership Rating
Employee Rating

The service department is always professional, informative, and accommodating. Will keep coming back for the quality service being provided. More

by tha345
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel , Eduardo Balza, Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Daniel Sanchez

Print
Jun 22, 2023

Honda of Valley Stream responded

Thank you for the amazing review. We appreciate you and the time you took to leave it. Please come see us again.

June 13, 2023

Dealership Rating
Employee Rating

I change oil at valley stream service storethis week, service is very fast and great! More

by RICKYXIAO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Print
Jun 13, 2023

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations and look forward to working with you again.

June 07, 2023

Dealership Rating
Employee Rating

He was very friendly and informative. He told me what I needed to do to take care of my car efficiently. More

by GIDDIE128
Recommend Dealer
Yes
Print
Jun 07, 2023

Honda of Valley Stream responded

We appreciate your business and the time you took to leave this review. Thank you for recognizing Willie for his hard work. We look forward to working with you again in the future. Please reach out if you need anything.

June 07, 2023

Dealership Rating
Employee Rating

Does not honor service appointment times. Waited two and a half hours for routine oil change. Two managers just stood around talking to each other. More

by ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jun 07, 2023

Honda of Valley Stream responded

Honda of Valley Stream values every one of our customers and their time. We work very hard to complete the highest quality of work in the least amount of time possible. We apologize again for the long wait and hope that you will give us another opportunity to earn your business.

Jun 08, 2023

ms responded

Thank you for responding. Unfortunately, your apology is empty. Please explain what steps will be taken to avoid this re-occurring problem of inexcusably long waiting times. I see that you have received many 1 star reviews because of this problem and it is time for you to take action. As a loyal Honda owner, I would like to return, but only if you resolve this longstanding issue. M.S.

June 06, 2023

Dealership Rating
Employee Rating

Service dept does not honor appointment times. Took 2 1/2 hours for routine oil change. It's a headache every time I go there for routine maintenance but this was the longest wait time. It takes m More

by ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Rosenthal

Print
Jun 07, 2023

Honda of Valley Stream responded

Honda of Valley Stream values every one of our customers and their time. We work very hard to complete the highest quality of work in the least amount of time possible. We apologize again for the long wait and hope that you will give us another opportunity to earn your business.

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