Willie Mejia | Page 39

Clara Torres was very kind and patient explaining the process of my first dealer visit. She has great people and customer service skills. Shes great! process of my first dealer visit. She has great people and customer service skills. Shes great! More

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As a loyal and long term customer of this dealership, I was extremely disappointed with changes in the service department. Service took way too long, COVID safety guidelines were not followed, and I recei was extremely disappointed with changes in the service department. Service took way too long, COVID safety guidelines were not followed, and I received no response to my attempts to discuss my concerns with the manager. Time to find a new place to get my car serviced. More

by MRMMRMMRM Verified Customer Verified Customer

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They found the problem with my car and fixed my problem. It was a little expensive but was needed. The car took a few days to fix but they called us several times. It was a little expensive but was needed. The car took a few days to fix but they called us several times. More

by EPHRAIMDOV Verified Customer Verified Customer

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Great and excellent service// Customer service personnel Clara T is very helpful, Excellent customer service skills, and with excellent knowledge about the vehicle. Kept the company informed of the progr Clara T is very helpful, Excellent customer service skills, and with excellent knowledge about the vehicle. Kept the company informed of the progress of the vehicle which is a plus, especially when schedule is being met. More

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Had an issue with my 2014 CRV. Will found the service issue from Honda, told me they had everything they need to correct the problem which they did the following Monday. Clara in service was courteous an issue from Honda, told me they had everything they need to correct the problem which they did the following Monday. Clara in service was courteous and attentive and Jerry is the best mechanic I have met in a very long time. I highly recommend Honda of Valley Stream. More

by tfusco2 Verified Customer Verified Customer

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Was very flexible to my needs. Service and repair was quick and through. Made my experience a great one especially in the hard times. Thank you for all your help quick and through. Made my experience a great one especially in the hard times. Thank you for all your help More

by mns827 Verified Customer Verified Customer

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Good. Experience was good. No complaints. Will keep going to valley stream Honda service center for my car needs. Everything was well taken care of. to valley stream Honda service center for my car needs. Everything was well taken care of. More

by mzmary101 Verified Customer Verified Customer

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NYSI, Emissions & Safety InspectionRear Differential NYSI, Emissions & Safety Inspection Rear Differential Service Brake Fluid Flash Eng Top.Clean Emissions Service/Fuel injection Service Recommended NYSI, Emissions & Safety Inspection Rear Differential Service Brake Fluid Flash Eng Top.Clean Emissions Service/Fuel injection Service Recommended Service for Throttle Body Cleaning Transmission ServiceHonda Coolant System Service More

by E_B_MAHINAY Verified Customer Verified Customer

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Nothing was done to my car, charged for 5 mins of so called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The re called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The representative didn’t even call me to let me know she(Clara) was leaving and someone will be taking over my account.I paid for remote starter when I purchased the vehicle , it stopped working after my battery died I asked to have it looked at they said they don’t look at aftermarket stuff it was installed by them. They didn’t even explain to me the issues with my abs system until I came back demanding to speaking to a manager.then he told me my part will cost a lot I said no one told me it need replacement because I would pay to get it done. They just gave me back my car and said come back after the holidays That’s ridiculous. My car sat in the parking lot never touched until came in to get my car back they said we’ll check it now after 5 mins they charged me for 1 hr of labor when my car wasn’t checked for 1 hr. They’re horrible, disorganized ,no communication. Managers do not talk to customers if they have concerns you have to demand to speak to one because their hiding in their office. Also the manager tried to lie and say I didn’t have an appointment when I have two appointments booked one for 12/17 I rescheduled to 12/22 lied said I was a walk in I have an email and text message reminder for my appointments. He’s liar and thief charge people money for services not done. I will never purchase another Honda vehicle again the service center employees are horrible do not provide services and charge for labor.NEVER had a dealership tell me to come back after the holidays when Im having sensor problems. More

by KB Verified Customer Verified Customer

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The folks at both sales and service are always a delight. They go above and beyond to help me every time I come in for anything They go above and beyond to help me every time I come in for anything More

by AJ1993 Verified Customer Verified Customer

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