Wilmer Rodriguez | Page 3

Fantastic experience from start to finish. This is my second vehicle purchase from Justice and BMW of West Chester. No pressure at all, either from Justice or from Jayson the business manager This is my second vehicle purchase from Justice and BMW of West Chester. No pressure at all, either from Justice or from Jayson the business manager at vehicle delivery. They both know their stuff, and the consultative approach is truly a breath of fresh air. And the service department is top notch as well!! Highly recommend. More

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BMW of West Chester absolutely nailed it with my recent purchase of a 2022 CPO 540i. I’ve bought over 10 cars in the past 20 years, and this was by far the smoothest, most efficient, and genuinely enjoyabl purchase of a 2022 CPO 540i. I’ve bought over 10 cars in the past 20 years, and this was by far the smoothest, most efficient, and genuinely enjoyable car-buying experience I’ve ever had. First and foremost, Anthony Vitelli deserves serious recognition. He’s the kind of Client Advisor every dealership wishes they had. Personable, extremely knowledgeable, endlessly patient—Anthony handled my nonstop questions about services, warranties, and every possible extra without ever once making me feel like a burden. He went the extra mile at every turn, and honestly, he’s the reason this process felt more like working with a trusted partner than “dealing with a salesman.” BMW of West Chester is lucky to have him, and if you’re shopping here, ask for Anthony. Full stop. The rest of the team was just as impressive: Jayson Kirk, the Business Manager, was a pro—efficient, clear, and kept the paperwork painless. Wilmer Rodriguez, the Sales Manager, handled negotiations with total transparency, which is rare and refreshing in this business. I’ll admit—I’m not the easiest customer. I expect a lot, usually for a little, and I hold dealerships to a high standard. This team didn’t just meet those standards—they raised the bar. Everyone worked together to make sure I left with exactly what I wanted, without the typical hassle or games. If you want a BMW buying experience that’s professional, transparent, and actually enjoyable, BMW of West Chester is where you go. And again—make sure you see Anthony. He made this deal what it was. More

by mattbruno55 Verified Customer Verified Customer

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I have been going to this dealership for over 10 years. I have purchased or leased 6 BMW’s and have been completely satisfied every time. Lauren is the best !!! I have purchased or leased 6 BMW’s and have been completely satisfied every time. Lauren is the best !!! More

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Robert provided exceptional and professional service with my recent BMW purchase. He is a great credit to himself, his team and your organization. Bill Biles my recent BMW purchase. He is a great credit to himself, his team and your organization. Bill Biles More

by biles33 Verified Customer Verified Customer

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They are simply the best! Very professional. Committed to fairness and excellence. Value the customer relationship. Very professional. Committed to fairness and excellence. Value the customer relationship. More

by Bill Verified Customer Verified Customer

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I called BMW of West Chester at 7:45 AM on a Tuesday regarding a vehicle I was interested in and within an hour Scott had the car ready for me to test drive. Scott was helpful before, during, and after regarding a vehicle I was interested in and within an hour Scott had the car ready for me to test drive. Scott was helpful before, during, and after the buying process. More

by Nicole G Verified Customer Verified Customer

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Scott Gately, Brooks And Brian made my purchase an enjoyable breeze! My new auto pickup was well organized, customer focused and informative. They respected my time and everything worked like clockwo enjoyable breeze! My new auto pickup was well organized, customer focused and informative. They respected my time and everything worked like clockwork. Perfect! More

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They were super helpful and went above and beyond when it counted to make sure i was happy with my experience counted to make sure i was happy with my experience More

by jdnatalie21 Verified Customer Verified Customer

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Easy to deal with. Great sales team and management. Kudos to Daniel for truly listening to my requests and great advice in the sales/ordering process. Daniel kept me in Great sales team and management. Kudos to Daniel for truly listening to my requests and great advice in the sales/ordering process. Daniel kept me informed on vehicle status from custom order until delivery. More

by Wpapalitskas Verified Customer Verified Customer

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Another fantastic service appointment concluded with the vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress an vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress and made sure all my questions were answered. I also work with Frank in the service area. In the meantime, sales advisor Scott and manager Wilmer took me through several options regarding my next car. Very professional staff, comfortable waiting room and showroom. I always highly recommend both the Sales and Service teams at BMW of West Chester. I have had 10 BMWs over the years and always do business with this group. (Formally Ottos BMW). More

by Mx Verified Customer Verified Customer

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