Xavier Ascencio
Xavier Ascencio at Advantage Toyota Valley Stream

Xavier Ascencio | Page 16

Service Manager

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.4
250 Reviews

Xavier "X" Ascencio

Dealership Experience

18 yrs, 8 mos

Industry Experience

24 yrs, 10 mos

Specialties & Trainings

service

fixedops

View more specialties & trainings

Languages Spoken

English English

Spanish Spanish

Employee Video

4.4

250 Reviews

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250 Reviews of Xavier Ascencio

June 26, 2022

Dealership Rating
Employee Rating

so I'm a bit confused. I often receive coupons in the mail, but when I have a $400+ service visit, none of the coupons you send are valid? The team does do a great job More

by KDDRAY1
Recommend Dealer
Yes

Other Employees Tagged: Erinson Duran

Jul 05, 2022

Advantage Toyota Valley Stream responded

KDDRAY1, we appreciate your kind words about our team and we apologize for the miscommunication. If you would like to speak more directly about your experience, please contact us at wecare@aagny.net. We would like to clear up any concerns you may have.

June 18, 2022

Dealership Rating
Employee Rating

Terrible service from Travis and Xavier! Brought my car in for brake malfunction display, and was charged 949.00 claiming it was due to rotors among service ok since I was due for one soon, More

by TURTLESCAVE
Recommend Dealer
No

Other Employees Tagged: Travis Cobbs

Jun 22, 2022

Advantage Toyota Valley Stream responded

We are disheartened to read this review. Our team strives to provide professional, knowledgeable, and honest service to all our customers. We are sorry to hear of your disappointment with your recent experience, this is not how we aim to do business. We apologize for your recent experience and hope to do business together again in the future.

June 10, 2022

Dealership Rating
Employee Rating

Very bad customer service. The advisors are very rude and they don’t help you at all. Never going back here again More

by mudassiramin900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Travis Cobbs

Jun 14, 2022

Advantage Toyota Valley Stream responded

Our customers are very important to us and we are sorry to hear we may have let you down! Let us know more about what happened and how we can remedy that for your next visit. Please reach out to us wecare@aagny.net at your earliest convenience.

June 09, 2022

Dealership Rating
Employee Rating

This dealership owns up to when they have made a mistake and corrects them in a timely fashion. More

by COLLINSKIDS6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Cobbs, Akin Dixon

Jun 10, 2022

Advantage Toyota Valley Stream responded

Thank you so much for your review of Advantage Toyota! We truly appreciate the feedback and hope to hear from you again.

June 09, 2022

Dealership Rating
Employee Rating

i have 2 Toyota i will never go there aging aslo i will le every one i know not go there More

by ushab786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Will Ocasio

Jun 10, 2022

Advantage Toyota Valley Stream responded

We're sorry to hear that you didn't have a great experience. Please reach out to wecare@aagny.net to let us know more.

June 08, 2022

Dealership Rating
Employee Rating

It was a very good experience I went to 1st time an advantage tota I'm so satisfied service was a great thank you Twitter update More

by raoshahbaz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Advantage Toyota Valley Stream responded

Thank you for your feedback about our service. We are happy to hear you had a positive experience working with us. We're always here should you ever need anything.

Jun 17, 2022

raoshahbaz123 responded

I am happy

June 08, 2022

Dealership Rating
Employee Rating

The time was to long to wait. You need to improve on that one o More

by MARIEDESULME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Advantage Toyota Valley Stream responded

Marie, thank you for your 5-star rating. We truly care about our clients' satisfaction, so we can assure you that this feedback will not go unheard. We hope you'll give us an opportunity to provide you with prompt and efficient service soon.

Jun 17, 2022

MARIEDESULME responded

Very good.No problem

May 30, 2022

Dealership Rating
Employee Rating

I was totally impressed with the level of service received at the dealership. From start to finish I was amazed because the staffs were all courteous and dedicated to their work. Time wise, I didn't More

by SHOLAEXMAYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Advantage Toyota Valley Stream responded

Thank you for your kind review! We are happy to hear we could help you throughout this process. We're always striving to provide professional, prompt, and efficient services for our clients, and we are beyond grateful for this recognition. We're always here should you ever need anything.

May 26, 2022

Dealership Rating
Employee Rating

The entire process was very easy the staff very accommodating courteous and efficient.I would recommend this dealer ship More

by MATTOOKK
Recommend Dealer
Yes

Other Employees Tagged: Stacy Carter, William Baumgardner, Mohamed Bamba , DANIEL Blank

May 27, 2022

Advantage Toyota Valley Stream responded

Thank you, MATTOOKK. We appreciate your kind 5-star review of Advantage Toyota and hope you will visit again soon for more exceptional service! Take care.

May 21, 2022

Dealership Rating
Employee Rating

Very professional, keeps you updated, Friendly staff. My car is well looked after. Will recommend to a friend. More

by avinash.samaroo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margie Bonel, Celine Zollinger

Jun 17, 2022

Advantage Toyota Valley Stream responded

Avinash, thank you for your kind words and recommendation! Knowing that we can continue to provide the best service and care for our clients is extremely rewarding. Please let us know if there's anything we can assist you with moving forward.

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