Xavier Potter | Page 53

This is the fourth new car that we have purchased from Ed Martin and we have been happy with this dealership. For sale to service, the experience has also been great. Martin and we have been happy with this dealership. For sale to service, the experience has also been great. More

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Very friendly,clean and welcoming. Prompt response to phone call. All employees are very knowledgeable Prompt response to phone call. All employees are very knowledgeable More

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Prompt, courteous, and willing to go the xtra mile! Would highly recommend Ed Martin for your next vehicle. Would highly recommend Ed Martin for your next vehicle. More

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Mohamed was helpful from the very beginning! He was so quick with his responses and considerate of my time! He is definitely a make it happen person and I’m very thankful for his knowledge. I hi He was so quick with his responses and considerate of my time! He is definitely a make it happen person and I’m very thankful for his knowledge. I highly recommend him if you’re looking to purchase a new vehicle. More

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Michael was very communicative , friendly and helpful. He kept me informed as to when the car would arrive. I’m very disappointed in your financial manager, Xavier. Left 2 messages personally and Michae He kept me informed as to when the car would arrive. I’m very disappointed in your financial manager, Xavier. Left 2 messages personally and Michael left one for him to call me. He hasn’t called for 2 days. He stuck the papers in the folder without me looking at them then handed the folder to me. When I got home I looked in the folder and saw he had charged me about $1300+ more than I agreed to pay. I want to know why I was charged the extra $1300+. I didn’t like the fact that I was giving him my credit card because I don’t like letting it out of my sight. Now I have extra charges that weren’t explained to me. I could have given y’all the lowest rating possible and if I don’t hear from him by tomorrow morning early I may change the rating and not recommend that any one do business with Ed Martin Toyota. I’ve been doing business with you since 2008. Will this be the last car I buy there? More

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Neal was awesome! Every thing we had discussed prior to my trip from Bloomington was met and exceed expectations. Very friendly finance team as well. Every thing we had discussed prior to my trip from Bloomington was met and exceed expectations. Very friendly finance team as well. More

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This is my second purchase with this dealership for many reasons. My salesperson leads with very professional communication, who then is followed up by management and financial people to make sure all is g reasons. My salesperson leads with very professional communication, who then is followed up by management and financial people to make sure all is good and that I have been taken care of. The service department is awesome! They do their best to accommodate scheduling and the facility is fantastic. More

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CP was a great sales representative to do business with. He made the process a great one for both me and my wife. We purchased two new vehicles from the dealership. We could not be more pleased with our pur He made the process a great one for both me and my wife. We purchased two new vehicles from the dealership. We could not be more pleased with our purchases! More

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Neal Graham contacted me after I had showed interested in purchasing the Chevy Colorado they had listed on a popular auto website. Even though I lived in Florida, he quickly began asking how he could help m purchasing the Chevy Colorado they had listed on a popular auto website. Even though I lived in Florida, he quickly began asking how he could help me decide to move forward with a purchase. He sent me videos of the vehicle detailing any concerns I may have had with the vehicle. After I decided to go through with the purchase he and Sam Smith tried to make it as easy for me as possible to fill out documents while down here in Florida. I flew up from FL and Neal pick me up in person at the airport. When we arrived at the dealership, he made me feel at home as if we had been friends along time. Then I met Sam Smith and I felt as equally at home. When we had finished buttoning up the purchase I felt like It had been the easiest auto purchase I had ever made. At the end of the day I drove away very happy, with a nice vehicle, and two new friends. Thanks go out to Sam and especially Neil for making it the best (and I have had a bunch). Thanks again Neil…and Sam…Bravo Zulu Bro! More

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We were very pleased with the dealership. The people were very friendly, and the atmosphere was pleasurable. We enjoyed working with our salesperson, Darnell. He was courteous and friendly. He explained ever very friendly, and the atmosphere was pleasurable. We enjoyed working with our salesperson, Darnell. He was courteous and friendly. He explained every detail about the car. It was a wonderful experience purchasing our new car. More

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