Yankiel Vilches
Yankiel Vilches at Wayne Akers Ford
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Yankiel Vilches | Page 13

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.3
171 Reviews

Dealership Experience

2 yrs

Languages Spoken

English English

Spanish Spanish

4.3

171 Reviews

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171 Reviews of Yankiel Vilches

March 07, 2023

Dealership Rating
Employee Rating

1 day after purchasing. Vehicle in for service on an issue that was promised to be fixed before I purchased. Car has been in the shop going on 2 weeks now. I’m remaining pa More

by Cigarbroker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 07, 2023

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 26, 2023

Dealership Rating
Employee Rating

Our customer service representative was very professional and courteous, excellent service. If I had a business I would hire him immediately. More

by berja1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 26, 2023

Dealership Rating
Employee Rating

Wayne Akers staff were very friendly, professional, and efficient. They got me in same day I called. They kept me informed of the issue with my truck and the process to fix it. They over all did a great jo More

by CBD71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 23, 2023

Dealership Rating
Employee Rating

My service was completed in reasonable time and in a proffesional manner. It was our first visit to this dealership and will come back if need to. More

by Jagrpropertymanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2023

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 17, 2023

Dealership Rating
Employee Rating

Friendly and efficient, no issues at all. Booking was easy and we didn’t wait long for the service. More

by LANBALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

Feb 17, 2023

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 08, 2023

Dealership Rating
Employee Rating

Service was very good all my questions are asked. All repairs were done in a timely matter. More

by GARY_CORBETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 07, 2023

Dealership Rating
Employee Rating

Much better since being under new ownership. Our service advisor, Yankiel, took very good care of our car's needs. More

by DONNASBOYS2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 03, 2023

Dealership Rating
Employee Rating

I like the way work on my service and time , but the front desk guy it’s not friendly he’s attitude and no information about the services,but the rest are okay More

by MAYAQUEEN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Selena Cellich

Feb 03, 2023

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 03, 2023

Dealership Rating
Employee Rating

Clean, quick and friendly! They completed the oil change faster than expected. Thank you very much. More

by FRISOVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2023

Wayne Akers Ford responded

Great to see you back again so soon!

January 28, 2023

Dealership Rating
Employee Rating

Good service and very responsive while waiting. I will recommend Wayne Akers Ford to anyone else who needs service More

by BILL RAYSIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Wayne Akers Ford responded

Good to see you back again!

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