Yankiel Vilches
Yankiel Vilches at Wayne Akers Ford
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Yankiel Vilches | Page 14

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.2
156 Reviews

Dealership Experience

1 yr, 11 mos

Languages Spoken

English English

Spanish Spanish

4.2

156 Reviews

Write a Review

156 Reviews of Yankiel Vilches

December 13, 2022

Dealership Rating
Employee Rating

I have a fluid leak and you said nothing about it. Undercarriage was left messy More

by gingee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 13, 2022

Wayne Akers Ford responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or responding directly to this message with the requested information. We hope to hear back from you soon.

Dec 13, 2022

gingee responded

Javas Buxton gingee@comcast.net (561) 436-8104

December 08, 2022

Dealership Rating
Employee Rating

I went in I did arrive as the first customer for the day at 7 AM. I didn’t mention to the rep that I needed to be out of there by 10 AM. He told me I should be and I was so I was happy with that. More

by jaldao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 07, 2022

Dealership Rating
Employee Rating

Service Writers are good don't get me wrong the service guys Who write you up are great But when I got my truck back there was stains on my center console and look like blood stains on my back seat And I h More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Khristian Ramirez , All other employees because I can't pick more than 10 ?? ?? ?? ?? ??

Dec 07, 2022

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com. We hope to hear back from you soon.

December 04, 2022

Dealership Rating
Employee Rating

Service was good and finished in a timely manner. Will definitely be back for service again More

by dcaselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2022

Wayne Akers Ford responded

Great to see you back again, Douglas!

December 02, 2022

Dealership Rating
Employee Rating

Friendly service people and the cashier was super nice too. Service was completed when promised More

by wpbpennyjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 24, 2022

Dealership Rating
Employee Rating

Needed new battery. Very fast install under 30 minutes complete. Thanks to the service crew More

by Marmot249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2022

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 18, 2022

Dealership Rating
Employee Rating

Very Good service. Done the right way.looking forward to a future relationship with the dealership. More

by Darrylwilson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 08, 2022

Dealership Rating
Employee Rating

Awesome experience as always! Car was promptly serviced while I waited. This is my go to dealer! More

by MARTKATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 31, 2022

Dealership Rating
Employee Rating

Every single time i come in they help me find what am looking for awesome service and amazing people that make you feel welcome More

by ICQUIERDORENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Oct 31, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 15, 2022

Dealership Rating
Employee Rating

Prompt, professional and courteous customer service. It was a very pleasant experience having my automobile serviced by them More

by coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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