Yankiel Vilches | Page 15

I was there for an oil change, and it was done within an hour, like I was told. I was very satisfied. hour, like I was told. I was very satisfied. More

by SHASTRIKED Verified Customer Verified Customer

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I’m still waiting on my call back. I had made an appointment for an oil change, the camera recall and to get an estimate on my window. All I got was the oil change and tires rotated. T I had made an appointment for an oil change, the camera recall and to get an estimate on my window. All I got was the oil change and tires rotated. The person that made the appointment for the recall didn’t order the parts needed. Also they wanted to charge $210 for a diagnostic test for the window. When I asked if this would give me a discount on the repair the tech said he didn’t know. I’m not satisfied with that answer. More

by BOSENOCENT Verified Customer Verified Customer

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Muy excelente servicio y atención al cliente lo tratan de una manera excepcional el servicio es único 100% recomendado los empleados te tratan de una manera agradable y amable felicidades a los empleados de una manera excepcional el servicio es único 100% recomendado los empleados te tratan de una manera agradable y amable felicidades a los empleados de la Ford More

by SAM.GO02 Verified Customer Verified Customer

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Very happy the service center was able to diagnose and solve my vehicles problem. Thanks again Wayne Akers Ford service center! solve my vehicles problem. Thanks again Wayne Akers Ford service center! More

by JM Verified Customer Verified Customer

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On time great courtesy excellent car service technician knows his trade waiting room was cool and clean knows his trade waiting room was cool and clean More

by JMG351 Verified Customer Verified Customer

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atencion, amables, rapidez,buen servicio,sonrrisa,cerca,suficientes,empleados, limpiza,calidad, clientes,satisfechos, espacio, cafe servicio,sonrrisa,cerca,suficientes,empleados, limpiza,calidad, clientes,satisfechos, espacio, cafe More

by MARCY1.GARCIA Verified Customer Verified Customer

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Wayne Akers Ford service department has been great and professional in diagnosing and correcting the problems with my vehicle. Thank you to Ben, Yankee, and Gideon for all your help. professional in diagnosing and correcting the problems with my vehicle. Thank you to Ben, Yankee, and Gideon for all your help. More

by JM Verified Customer Verified Customer

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Good service great customer service. Clean facilities. Alway on time with their business. Service technicians go above and beyond Clean facilities. Alway on time with their business. Service technicians go above and beyond More

by BRUHIER68 Verified Customer Verified Customer

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I’m new in the area and wanted to establish a service center for my ford vehicle. At first I was impressed with Yankil service rep. I went in for a oil change and W A multi point inspection of my vehic center for my ford vehicle. At first I was impressed with Yankil service rep. I went in for a oil change and W A multi point inspection of my vehicle. After waiting for an hour and a half I sought out the service rep to find if my vehicle was ready. I was told my lug nuts were swollen and the mechanic could not take off my wheels to my pick up. The term was swollen lug nuts 😳😐. I asked to explain. I was told that a 21 mm socket wouldn’t fit and they would have to use a 22mm ? Frustrated I asked that my vehicle be brought out to leave. Yankil said the mechanic that couldn’t get my wheels off were test driving my truck for a brake issue. Very frustrated I asked why is the mechanic test driving for a brake issue if he can’t even get a wheel off to rotate the tires. Extremely frustrated it seemed like the mechanic didn’t want to work rather drive around in my vehicle with a/c cranking, how could he hear any brake issue. I paid the $90 for the oil change and never got my tires rotated or a multi point inspection. While I was waiting earlier I spent a couple hundred on seat covers & a lense got a directional. I was extremely dissatisfied with the xx from the service I canceled my orders for the extras I purchased for my truck. I drove up to the dealership to make my appointment. Saturday morning I got up early to leave for my 730 am appointment. Turned out to be a waste of my Saturday . By the way, when I got home I put a deep welled 21mm socket on my so called swollen lug nuts. It worked fine no issues. I think you have a lazy mechanic who may only like to work on brand new cars. Idk but what a drag More

by T.BATCHELDER118 Verified Customer Verified Customer

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