Yasmine LoBue | Page 14

A Wonderful Experience! I just bought an IS250 F-Sport a few weeks back, and I gotta say...I love it! The service that I received from Woodfield Lexus was beyond Exception I just bought an IS250 F-Sport a few weeks back, and I gotta say...I love it! The service that I received from Woodfield Lexus was beyond Exceptional! I'd like to thank all of the sales associates that helped me throughout my experience: Josh, George, and Randy. They all made sure that I was well taken care of, and after price shopping with a lot of different Lexus dealerships, the benefits of going with Woodfield Lexus made everything worthwhile.I sat down and told them exactly what I was looking for, as well as my second color option - just in case they couldn't find my first one. Two days later, I got a call back and was told that they found my vehicle and would have it shipped in ASAP. While the finance documents were being prepared, I was shown all the features I can think of with the vehicle. The gentleman who had showed me was very informative and knowledgeable of exactly what everything was. This is the place you need to go to when looking for a new Lexus, because it's not just the service, but also the whole atmosphere of the building. Mrs. Azam made the final paperwork painless and quick. We ended up getting the protection plans for the car (dents and tires) because it was well worth it! Again, thank you all for everything, and I plan on sending all of my friends all colleagues interested in Lexus to you guys, because no one else can compete! More

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"Happy: Outstanding Service and Support" I had the good fortune to be able to purchase my 2nd vehicle from Woodfield Lexus last week with help from Eugene Merlin. When I purchased my first ES I had the good fortune to be able to purchase my 2nd vehicle from Woodfield Lexus last week with help from Eugene Merlin. When I purchased my first ES, I did not know how distinguished Lexus ownership would be. From the initial contact in 2007 through today, I have received excellent service; timely follow-up, respect and consideration for my time from knowledgeable sales and service team members and of course a high quality luxury vehicle that has never failed me. Last week, I handed down my first ES330 to my daughter and purchased a new one from Eugene with support from Yasmin and Rodel. It was like working with an old friend. For me, trust is a huge part of making a vehicle purchase. I'm glad that I can trust Lexus brand and the staff at Woodfield Lexus. This time was just as much of a delight as every time I have been there before. More

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Great customer service. Very attentive. Excellent Customer Service. We have had a very good customer service and appreciate the business. Salesperson was very attentive and professional! Tha Excellent Customer Service. We have had a very good customer service and appreciate the business. Salesperson was very attentive and professional! Thank you Eugene Merlin and Yasmin! More

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Great Experience I recently bought an NX300h at this dealership, and I am very happy with the service provided from beginning to end. I chose to work specifically with I recently bought an NX300h at this dealership, and I am very happy with the service provided from beginning to end. I chose to work specifically with Eugene Merlin as the Sales Associate to due to his genuine demeanor. I went in for test-drives to other Lexus dealerships, and spoken to multiple sales associates, including more than one at the Schaumburg location. Eugene was the first one to not prioritize the price. I would highly recommend him to anyone. It happened to be a very busy day for the dealership, however the rest of staff (especially Yasmine Azam and Derek Dukey) remained professional, accomodating, and friendly. More

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Ease of Doing Business! Sales, Onboarding and Financing very professional. I was pleasantly surprised with how everyone was ready for us and moved along quickly and thorough Sales, Onboarding and Financing very professional. I was pleasantly surprised with how everyone was ready for us and moved along quickly and thoroughly when we arrived to pick up the Lexus. More

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Upfront-Honest-and Easy I just purchased 2 vehicles from Woodfield Lexus and Dan Rosen in the last 2 weeks. The entire process could not have gone smoother. The at home Test I just purchased 2 vehicles from Woodfield Lexus and Dan Rosen in the last 2 weeks. The entire process could not have gone smoother. The at home Test Drive to the change of colors at the last minute, to the review of the vehicle and it's features. Everything was top notch. . I will absolutely recommend Dan and Woodfield Lexus to my friends. More

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Woodfield Lexus Excellent!! Too the point with quick responses from the entire team at wood field Lexus; just like family!! Very impressed by the overall care and su Excellent!! Too the point with quick responses from the entire team at wood field Lexus; just like family!! Very impressed by the overall care and support received by the entire staff reguarding my buying experience. More

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Great car, better experience! I recently leased a new Lexus from this location, and the only thing better than my low monthly payments was the excellent customer service we receive I recently leased a new Lexus from this location, and the only thing better than my low monthly payments was the excellent customer service we received from beginning to end. Our associate was Mark D. , and he was nothing but helpful and kind! Will definitely refer any friends and family over here. More

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New Car Experience - GS350 I don't like buying new cars, but my experience of working with Dan Rosen at Woodfield Lexus was one of my best car buying experiences. Dan was very I don't like buying new cars, but my experience of working with Dan Rosen at Woodfield Lexus was one of my best car buying experiences. Dan was very patient and helpful when we ordered the car, and kept me up to date for when the car would be delivered. Picking up the car was quick and easy - both Dan and Yazmin Azam were very helpful in explaining the additional packages and extended warranties available. Finally, Dave Gustafson spent the time to make sure that I understood and was able to use all the features on my new GS350. Any questions or issues we had with the car after delivery were resolved by both Dan Rosen and Josh Resnick to our satisfaction. I would definitely recommend working with Dan Rosen at Woodfield Lexus. More

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Emotionally satisfying In The service world where words like exceptional and above and beyond are over used Perfectly describes my two guys Dan Rosen and Dave Gustafson. Th In The service world where words like exceptional and above and beyond are over used Perfectly describes my two guys Dan Rosen and Dave Gustafson. The words thank you is what you say for a book or a CD. I Am at a loss for words for making my buying experience more than I expected from buying a car. But Lexus ES 350 is no ordinary car. Thank you two soooo much! More

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