Yasmine LoBue | Page 16

We recently purchased a new Lexus at the Woodfield Lexus in Shaumburg, Il. Our sales consultant was Terris Cooper. Terris provided by far, the best car buying experience we have had to date. He was extremel in Shaumburg, Il. Our sales consultant was Terris Cooper. Terris provided by far, the best car buying experience we have had to date. He was extremely knowledgeable about the complexities of the car. He was able to explain everything to us in a calm and understandable fashion. He was friendly and more interested in helping us than pushing a sale. We highly recommend this dealership and, in particular, Terris Cooper. More

Helpful 3

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While both Dan and Yasmine were top notch, Alex was incredibly helpful. He asked the right questions to get us through the "introduction" of the technological aspects of the car in a quick fashion. H incredibly helpful. He asked the right questions to get us through the "introduction" of the technological aspects of the car in a quick fashion. He understood that we had past experience with such matters and, without shortchanging our learning curve, guided us through the process with humor and respect (we're old and not quite as savvy as younger people may be with technology). He has a very good demeanor and will go far. More

Helpful 4

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We knew that we wanted a Lexus RX350. We were shopping for the right dealership, the right price, and the right color of car. We had been to a few Lexus dealerships and had driven the RX350. We had not for the right dealership, the right price, and the right color of car. We had been to a few Lexus dealerships and had driven the RX350. We had not been to Woodfield Lexus, but we found them on the internet. Their website is great because it pictures and describes the cars they have; we were not told to call the dealership to find out what they had. We drove in on a Friday morning and met Dan Rosen, who became our salesman. They had many RX350s to chose from and several that we were interested in. When we finally selected the one we liked the best, the process was pretty simple. We arrived at a price. We told Dan we were going to go to lunch to think about it. After lunch, we called Dan, returned to the dealership, and finalized the deal with Yasmine Azam. We also met Josh Resnick, the GM. The next morning our beautiful new car was waiting for us. Dave Gustafson spent about an hour going over the controls, etc., and then we were on the road. We have had the car for a little over 2 months and have found it to be a terrific car. We are happy with the Lexus and also with Woodfield Lexus. More

Helpful 4

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This is the dealership and the team you want to work with when you buy a new car! Sales Associate, Eugene Merlin worked hard for us, and we walked away with a beautiful car at a great price! Alex Flores is when you buy a new car! Sales Associate, Eugene Merlin worked hard for us, and we walked away with a beautiful car at a great price! Alex Flores is the man when it come to Lexus technology - he will have you using your bluetooth phone, iTunes music, and Navigation system in no time. This is our third Lexus car - and we always work with Keith Ullberg when we have our car serviced at Woodfield Lexus. His customer service and Lexus maintenance knowledge is second to none. You will definitely have a great car buying and service experience with this group of professionals! More

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I was in earlier in the week to narrow down my search to a few vehicles, Terris was very patient and helpful. I returned later in the week with my husband to make a final decision and again Terris was great a few vehicles, Terris was very patient and helpful. I returned later in the week with my husband to make a final decision and again Terris was great. Very smooth transition, we choose to keep our 2001 RX300 for our daughter and trader in a 2000 VW Jetta. Everyone we encountered during the process was very patient, helpful and courteous. I am very happy with my Previously Loved - Certified Used 2010 RX350. Great experience!!! Thank you More

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Good experience with the team. Very polite and clear communication. Unhappy with the price because there was no correlation to what was widely published on the web. communication. Unhappy with the price because there was no correlation to what was widely published on the web. More

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Great experience and price! Low pressure no haggle experience! They make it quick and easy to buy a car! Yasmine was very pleasant as well as George...excellent and would highly reccomend! experience! They make it quick and easy to buy a car! Yasmine was very pleasant as well as George...excellent and would highly reccomend! More

Helpful 3

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