Yesenia Cruz | Page 3

Yesenia was excellent! She really made sure to take care of me, since I am a first time car buyer. She was patient and answered all of the millions of questions that I asked. I love seeing a female face in of me, since I am a first time car buyer. She was patient and answered all of the millions of questions that I asked. I love seeing a female face in a male dominated industry; it made me feel more at ease. Keep hiring amazing ladies like her! More

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I had a wonderful experience with Yesenia she made buying my first car incredibly easy. She answered all my questions multiple times and extremely thoroughly- making sure I understood all of the details. Bu my first car incredibly easy. She answered all my questions multiple times and extremely thoroughly- making sure I understood all of the details. Buying a car can be overwhelming but when working with Yesenia I felt super comfortable. Once you relay your needs, Yesenia absolutely delivers! More

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Yesenia was an attentive salesperson, accompanied with an unparalleled professionalism. She made the car buying experience less of a hassle, and more of an excitement. Her wide breadth of knowledge of the ve unparalleled professionalism. She made the car buying experience less of a hassle, and more of an excitement. Her wide breadth of knowledge of the vehicle I was interested in and the other vehicles within that class made my selection process more comprehensible. More

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I was introduced to Angel by Dana who runs the VIP program. She was very personable and accommodating . I’ve been in the market and looking for some time and have been at many different dealerships. A program. She was very personable and accommodating . I’ve been in the market and looking for some time and have been at many different dealerships. After a not so great experience I decided to reach out to Dana again and she introduced me to Angel who was just as amazing! He wasn’t pushy and he listened to my needs. He explained the process which made it less stressful. Top notch customer service! More

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Ever worried about purchasing a vehicle online? Say no more - you are at the right place with the sales professional who will go above and beyond to meet your needs. What do customers want? Someone who wi more - you are at the right place with the sales professional who will go above and beyond to meet your needs. What do customers want? Someone who will look after you and save your time with the vehicle price negotiation. She delivered a very competitive quote from the very start that instantly beat the dealerships within 150 miles. Ever since I showed interest in the vehicle of my choice, Yesenia patiently worked with me and answered all my questions diligently. I am already planning to contact her in the future when my lease ends up. Have you experienced where you had to sit with the salesperson for hours to get the quote that is reasonable? You won't experience with her. Look no further - Yesenia Cruz is the one you wish you worked with when you bought your car last time. More

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Out of state order with Yesenia- HOME RUN!! No problems, no fuss. Stated their price right up front- then went the extra step to give an additional discount to match a rebate which expired. Yesenia kept m no fuss. Stated their price right up front- then went the extra step to give an additional discount to match a rebate which expired. Yesenia kept me updated as the car was built in Germany. Upon arrival of the car at MW- I filled out the paperwork at home and the car showed up at my driveway 2 days later. Never had to travel to the dealership. Informed me of choices- never bothered me. Already planning on 2nd vehicle with Yesenia. More

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I recently purchased a used vehicle from BMW of Barrington online and had it delivered to my personal residence. The vehicle was exactly as described in the listing. Yesenia Cruz (my sales rep) w Barrington online and had it delivered to my personal residence. The vehicle was exactly as described in the listing. Yesenia Cruz (my sales rep) was very professional, responded promptly to all requests, and made that the whole online buying experience went very smoothly. I would highly recommend Yesenia and BMW of Barrington to anyone looking for a new or used vehicle! You will be in good hands. More

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Customer service was fantastic! Yesenia took great care of us from start to finish. I waited months to get the exact car I was looking for and found it at Barrington BMW. They have an unbeatable inventory of us from start to finish. I waited months to get the exact car I was looking for and found it at Barrington BMW. They have an unbeatable inventory! More

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This is the second car I've purchased from BMW of Barrington and the process couldn't have been easier or smoother. Ryan Durso and Yesenia Cruz made the process painless from start to finish and I lo Barrington and the process couldn't have been easier or smoother. Ryan Durso and Yesenia Cruz made the process painless from start to finish and I look forward to getting my next car from BMW of Barrington!!! More

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This is an A+ dealership with an A+ staff. I'm very happy to have brought my business here. Yesenia was responsive and helpful every step of the way. Great team, great cars. to have brought my business here. Yesenia was responsive and helpful every step of the way. Great team, great cars. More

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