Yesenia Cruz | Page 4

Yesenia was upfront honest and forth coming with all expenses, add on service packages with pricing giving me ample time to determine what services I wanted. She was extremely fair and competitive with expenses, add on service packages with pricing giving me ample time to determine what services I wanted. She was extremely fair and competitive with the pricing. I already referred her to a friend. The whole sales team was responsive to my questions. More

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It was a pleasure working with Yesenia. We appreciated her knowledge of the X5 and her patience with us and all our questions and concerns. She was delightful and professional and we felt very comfortabl her knowledge of the X5 and her patience with us and all our questions and concerns. She was delightful and professional and we felt very comfortable working with her. More

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Yesenia was accurate, efficient & a pleasure to deal with. She represents the future of auto sales shopping by eliminating how other dealers continually change the pricing & rules. Kudos to BMW of Bar with. She represents the future of auto sales shopping by eliminating how other dealers continually change the pricing & rules. Kudos to BMW of Barrington & Yesenia. More

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Yesenia is just the BEST! She had so much patience with me, was very attentive and knowledgeable about all the BMW products. She was always very well prepared, organized and responsive. She is a great as me, was very attentive and knowledgeable about all the BMW products. She was always very well prepared, organized and responsive. She is a great asset to the dealership and made me feel special. The red bow on the car was a extra nice touch. Victor was great to talk to as well. As a Fields customer for over 15 years Motorwerks has won me over. A+ More

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An amazing experience from beginning to end. Yesenia was helpful and went above and beyond from the build to delivery. Will refer my friends and family. helpful and went above and beyond from the build to delivery. Will refer my friends and family. More

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I recently purchased a car over the Thanksgiving holiday and I couldn't be more pleased with the attention and service I received from Yesenia and Terry. I did a decent amount of shopping around and found t and I couldn't be more pleased with the attention and service I received from Yesenia and Terry. I did a decent amount of shopping around and found that Terry and Yesenia were the best to work with. So much so that I went 900 miles out of my way to buy from them (no joke). They both went to extra lengths to make this process for me and my wife as easy and smooth as possible. They kept in touch with me every single step of the way. Any concerns I had with paperwork, my trade, overall timing, and delivery were handled exactly as promised. There wasn't a single moment where I felt like my time was being wasted. Everything from the cleanliness of the dealership to the personal safety protocols they had in place for our current pandemic was on point. This was the best buying experience I have ever had. Thank you. More

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Yesenia was super profession and very friendly. She was courteous and extremely helpful to make sure we were getting what we were looking for, not what they had to sell. She helped us find exactly the r courteous and extremely helpful to make sure we were getting what we were looking for, not what they had to sell. She helped us find exactly the right car. I would recommend her to anyone. More

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Yesenia was absolutely amazing from start to finish. I will refer her everyone I know and promise to continue to use her for future business. will refer her everyone I know and promise to continue to use her for future business. More

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We recently moved from New York City to Chicago, and spent weeks researching and test driving a myriad of car models. We narrowed down to a top three and finally just purchased a 2021 BMW X3, due to the spent weeks researching and test driving a myriad of car models. We narrowed down to a top three and finally just purchased a 2021 BMW X3, due to the exceptional buying experience provided by Yesenia Cruz. Yesenia was efficient, knowledgeable and genuine. She saved us time by guiding us through a transparent process and proactively addressing our questions and concerns. She went above and beyond by happily assisting us after- hours. Yesenia's expertise and professionalism allowed us to locate in stock vehicles, test drive, submit an application, complete paperwork, and drive off with a brand new and beautiful X3 in just one day. Yesenia was a true pleasure to work with. We will, without a doubt, partner with her again for all future BMW vehicle purchases! More

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Great experience, smooth transaction. Ryan Durso went Great experience, smooth transaction. Ryan Durso went above and beyond to find the car I wanted and Yesenia Cruz made the process painful and super Great experience, smooth transaction. Ryan Durso went above and beyond to find the car I wanted and Yesenia Cruz made the process painful and super fast. Highly recommended!!! More

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