Yovonne Felix | Page 25

This was a horrible experience with this rep. And the supervisor would rather back him. And the supervisor would rather back him. More

by Hectorgerard50 Verified Customer Verified Customer

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The advisor was knowledgeable , professional and courtesy. The waiting area is comfortable and clean. Work was done correctly courtesy. The waiting area is comfortable and clean. Work was done correctly More

by BILLAT28 Verified Customer Verified Customer

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Everything went well great hospitality very neat great attitude job well done area clean happy attitude job well done area clean happy More

by Church Verified Customer Verified Customer

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Technicians don't do enough due diligence on troubleshooting problems. I came there for a sudden problem with vibration I felt at slower speeds for a truck that is 18 months old and was told it troubleshooting problems. I came there for a sudden problem with vibration I felt at slower speeds for a truck that is 18 months old and was told it was a "normal" operation for the hybrid powertrain. Previously, it drove as smooth as butter. All of a sudden, there's a wobbling vibration but I was told it was a function of how the truck was designed. That made no sense. It's designed to feel like it's malfunctioning all of a sudden? They sent me on my way, and I went to another local dealer who found the problem was due to a warped radial in the front tire. I'm surprised the tires weren't looked at previously. If a wobbling vibration problem (which the techs at Wayne Akers acknowledged they felt when they test drove it) is communicated as "all normal for the truck", I can't trust they will work to root cause any future problems. Sending someone away with a warped tire could have proved dangerous. More

by jrd1991 Verified Customer Verified Customer

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Terrible service ians my vehicle is still broken I don’t know what it’s gonna take to fix at this point know what it’s gonna take to fix at this point More

by Spazway Verified Customer Verified Customer

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Service was great. the team there work to get me in and out. My service manager was working on another issue I had and is telling me we should have it resolved next wee the team there work to get me in and out. My service manager was working on another issue I had and is telling me we should have it resolved next week. More

by Jdpwaste Verified Customer Verified Customer

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Car was checked and issues were found that I was unaware of. Great jobb ensuring everything was fixed perfectly. of. Great jobb ensuring everything was fixed perfectly. More

by mmohl Verified Customer Verified Customer

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Great experience! ! It’s very nice to meet so many good people.. definitely will purchase my next car there. ! It’s very nice to meet so many good people.. definitely will purchase my next car there. More

by jamespierre2009 Verified Customer Verified Customer

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The worst experience I’ve ever had liars and thieves I wouldn’t recommend anyone going there wouldn’t recommend anyone going there More

by IRONSAFETY15 Verified Customer Verified Customer

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La atención fue muy buena y el servicio rápido , con lo que quedé muy satisfecho que quedé muy satisfecho More

by juliourquiola Verified Customer Verified Customer

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