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Yovonne Felix
Yovonne Felix at Wayne Akers Ford

Yovonne Felix | Page 62

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.7
691 Reviews

Languages Spoken

Spanish Spanish

4.7

691 Reviews

Write a Review

691 Reviews of Yovonne Felix

March 11, 2022

Dealership Rating
Employee Rating

Son profesionales mucho carisma ablan los dos hidiomas perfecto 👌 da gusto hir poraya buena la atención More

by MAURICIOZAPATA1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Mariel Gonzalez, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

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Mar 11, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 09, 2022

Dealership Rating
Employee Rating

Mr Felix is very dedicated to helping his customers. He tries hard to fix the problem. More

by ICHFDOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 10, 2022

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 09, 2022

Dealership Rating
Employee Rating

Yovanne is a great service advisor and takes care of our F-150 like it was his own. And we're looking forward to enjoying our new PHEV Escape! More

by JEFF L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 09, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 07, 2022

Dealership Rating
Employee Rating

Felix communicated with me well, keeping me apprised of the status of my Ford truck. More

by SDBLUESTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 07, 2022

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 06, 2022

Dealership Rating
Employee Rating

I had a we owe you on my new Escape they ordered the part and replaced it. I have been always Pleased with Wayne Akers service, I wouldn't go anywhere else. More

by PETER.SENFTLEBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan, Diego Torres , Guy Michel, Pablo Roman, Faith Vanhof, David Willoughby, Laura

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Mar 07, 2022

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 04, 2022

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Employee Rating

Once the truck was finally looked at, the repair was completed in a timely manner. Truck sat too long in lot. Not to our standards of ethics More

by DON80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 04, 2022

Wayne Akers Ford responded

Thank you for bringing this to our attention, Don. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

March 03, 2022

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Employee Rating

It was a good experience. The vehicle was repaired within the original estimated time. Thanks More

by MDIAZ17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 04, 2022

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 03, 2022

Dealership Rating
Employee Rating

Service was great and fast, but the advisor not so great service didn’t communicate More

by JANNETT14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josue Galindo

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Mar 03, 2022

Wayne Akers Ford responded

Thank you for your feedback, Jannett. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

February 26, 2022

Dealership Rating
Employee Rating

Great Service and staff. Yvonne Felix is my Service Advisor and always takes care of me. Thank you... More

by TNC_1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 26, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 22, 2022

Dealership Rating
Employee Rating

Very professional and helpful, beautiful location, the staff is the best, I was helped by Josue and he did a great job, Yovanni is another great advisor, I will always trust them with my car. Thank you gu More

by Anibal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josue Galindo, Orlando Menendez, Randall

Report | Print
Feb 22, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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