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Yovonne Felix
Yovonne Felix at Wayne Akers Ford

Yovonne Felix | Page 63

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews

Languages Spoken

Spanish Spanish

4.7

691 Reviews

Write a Review

691 Reviews of Yovonne Felix

February 21, 2022

Dealership Rating
Employee Rating

Good service and nice atmosphere and the service guy Jovany did a great job and respected More

by GUSGONZ80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 21, 2022

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2022

Dealership Rating
Employee Rating

The service was excellent! The employees were Kind and generous!Thank you for your assistance! More

by Braswellj561@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Mariel Gonzalez, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

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Feb 21, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2022

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Employee Rating

I was helped immediately upon my arrival. Kind and courteous employees. But I will say I was not welcomed with a hello from.the desk as I walked inside and waited for my truck. More

by gary.strickland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 21, 2022

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 19, 2022

Dealership Rating
Employee Rating

Yovanne was very accommodating and made sure to get my new transmission ordered and installed quickly. More

by Kantensmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 19, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 18, 2022

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Employee Rating

I was emailed because my trunk net came in. I just popped over and Yovonne got it and put it in my trunk in just a few seconds. Every time I see him he's got a smile on his face. More

by Michele Coletto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 19, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 18, 2022

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Employee Rating

Timely, though did ask for an oil change which was not dpne. Otherw, good service More

by GHUTCHINSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 18, 2022

Wayne Akers Ford responded

Thank you for your feedback. We have forwarded your information to our service leaders regarding the missing oil change during your visit. To ensure they can contact you directly about this, please provide us with your full name and contact information by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

February 17, 2022

Dealership Rating
Employee Rating

Yovonne Felix was fantastic. Definitely went the extra mile to take care of my vehicle. Highly recommend. More

by JASONFAGNANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 17, 2022

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 17, 2022

Dealership Rating
Employee Rating

Great service and superb hospitality. This is our to go to place for our Ford Vehicles. More

by isabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Mariel Gonzalez, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

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Feb 17, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 16, 2022

Dealership Rating
Employee Rating

Ben is my advisor and he is always great and my car was done in sufficient time and everything was great and it always a pleasure dealing with Wayne Akers Ford Dealership off 10th Avenue in lake worth, Flo More

by Babytoppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Mariel Gonzalez, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

Report | Print
Feb 16, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 14, 2022

Dealership Rating
Employee Rating

Yovonne provided excellent service. The service bill was accurate and well explained. All concerns were explained. More

by luisalonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 14, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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