Yovonne Felix
Yovonne Felix at Wayne Akers Ford

Yovonne Felix | Page 64

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.7
691 Reviews

Languages Spoken

Spanish Spanish

4.7

691 Reviews

Write a Review

691 Reviews of Yovonne Felix

February 14, 2022

Dealership Rating
Employee Rating

My tech was great and helping me with my vehicle. He went out of his way More

by CARTWRIGHTGENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 13, 2022

Dealership Rating
Employee Rating

Service was great and they communicated very well with me. They gave me accurate lead times for when my truck would be done. More

by parker3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 11, 2022

Dealership Rating
Employee Rating

Efficient, friendly and they treat my truck with the utmost love and care. Although I did not purchase my truck through them, I can not imagine a better place to service my vehicle. They handled my reca More

by DANCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 09, 2022

Dealership Rating
Employee Rating

Giovanni did a great job in suggesting what needed to be done on my truck. Always kept me informed of the progress. I'll definitely be back in the future. I also brought one of my friends into get his tr More

by WILDES198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2022

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 09, 2022

Dealership Rating
Employee Rating

The service was easy to find, easy to drop off , and easy to pick up. Great service guys keep up the good work. More

by JIFFYLUBEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Mariel Gonzalez, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

Feb 09, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 09, 2022

Dealership Rating
Employee Rating

Everything was handled very well, Geo in service helped out very well. They followed up afterward also. More

by CROOSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 09, 2022

Wayne Akers Ford responded

Thank you for your feedback. It appears that you provided us with positive feedback but you gave us a negative rating of 1-star out of 5 and listed that you would not recommend us for future service. Let us know if this was just a mistake or if you need additional assistance with anything. If you should need to speak with our staff about any issues you are experiencing, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

February 08, 2022

Dealership Rating
Employee Rating

The service technician was very professional and took care my truck in a timely manner. More

by hiram275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 08, 2022

Dealership Rating
Employee Rating

Love this dealership. I refer all my family and friends here. Diego makes everything easy and enjoyable! More

by FLAGCRAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Torres , Mariel Gonzalez

Feb 09, 2022

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2022

Dealership Rating
Employee Rating

Always completely satisfied with the service department. Both David Benjamin and Yvonne Felix do an excellent job fulfilling my service needs. The porter in the service drive and the cashier always have a p More

by rubycorvet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan

Feb 09, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 07, 2022

Dealership Rating
Employee Rating

Dealership never checked fluid levels or battery level even though it checked the service receipt that it had done so. It just did what I brought it there for Three days after my service work was done I h More

by JHERL1213
Recommend Dealer
No
Feb 07, 2022

Wayne Akers Ford responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (JHERL1213). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

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