Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,711 Reviews
4.8

1,711 Reviews

Write a Review

Industry Experience

27 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1711 Reviews of Yvonne Russell

May 04, 2025

Dealership Rating
Employee Rating

My RDX has only been serviced at Jackson Acura and I have always been completely satisfied with both the customer service and work completed on my vehicle More

by THEMAMA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2025

Dealership Rating
Employee Rating

They were helpful, kind, and punctual, following through with what they said they would do/order. I can’t say that abt the other two dealers in the Atlanta area. More

by zgreenberg02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2025

Dealership Rating
Employee Rating

Great experience, nice customer service. Yvonne makes it easy with communicating expectations of service, wait times, etc. The facility (customer area) is nice as well More

by Kjt9
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

April 30, 2025

Dealership Rating
Employee Rating

Smooth and pleasant The whole process was very professional and on time. I was kept in the loop throughout all the steps. The overall experience felt smooth and easy. More

by Sergei
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

April 29, 2025

Dealership Rating
Employee Rating

Jackson Acura has the best service center in the country! Everyone does a top notch job of making sure the customer is satisfied. In my view Yvonne Russell is the best Service Manger on the planet! She trul More

by clemmie.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2025

Dealership Rating
Employee Rating

My repairs were completed timely and were reasonably priced. Love there are dedicated work spaces as well. Makes it easy to work while getting repairs done More

by ambernecho
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

April 25, 2025

Dealership Rating
Employee Rating

Yvonne was very helpful, professional and attentive. I haven't had any better service at any dealership service department ever. She is the best!!! More

by coronadojcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2025

Dealership Rating
Employee Rating

It was a quick and pleasant experience as always with Jackson Acura. We had to leave the car to address a recall. The vehicle was ready as scheduled More

by swapnild16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 22, 2025

Dealership Rating
Employee Rating

Service department has been excellent in providing quality service and completing the work within the timeframe quoted. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 19, 2025

Dealership Rating
Employee Rating

Jackson Acura has great employees who are knowledgeable and courteous. The vehicles are outstanding and service is A + More

by WKimmy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff, Joey Andrews

1
...

Dealership Inventory (176 Vehicles)

new 2025 Acura Integra car, priced at $36,795
2025 Acura Integra
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2022 Acura MDX car, priced at $47,898
2022 Acura MDX
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2024 Acura ZDX car, priced at $70,450
2024 Acura ZDX
new
Blue Abyss Metallic exterior
Automatic
All-wheel Drive
new 2025 Acura MDX car, priced at $59,400
2025 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2025 Acura RDX car, priced at $55,050
2025 Acura RDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2025 Acura RDX car, priced at $48,650
2025 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive