Yvonne Russell | Page 185

Friendly and Pleasant I just stop by and do an oil change on Monday afternoon. This was my first time back for service after buying the car at the same dealership. The serv I just stop by and do an oil change on Monday afternoon. This was my first time back for service after buying the car at the same dealership. The service representative was very helpful and very polite. I had a very pleasant experience. More

by ZHANG01 Verified Customer Verified Customer

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Service as you would expect from a premium dealer Very professional approach to my service appointment. Yvonne let me know everything that was going on and work was done as promised. A minor problem Very professional approach to my service appointment. Yvonne let me know everything that was going on and work was done as promised. A minor problem was that old oil showed up on my garage floor the next day which probably was a result of the undercarriage not being completely cleaned. More

by kentg46 Verified Customer Verified Customer

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Service Ease of scheduling, no unnecessary services provided. Good communication/ explanation with regards to what services were needed and what to expect on Ease of scheduling, no unnecessary services provided. Good communication/ explanation with regards to what services were needed and what to expect on future service needs. Car was cleaned and vacuumed which always is a great bonus! More

by rebeccamidden Verified Customer Verified Customer

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Service Appointment I took my vehicle in for routine maintenance and to have some recall work done. It was a great experience as always. Yvonne was my service tech and wa I took my vehicle in for routine maintenance and to have some recall work done. It was a great experience as always. Yvonne was my service tech and was great keeping me informed on status and making sure I understood everything that was going on. She explained the multi point inspection and suggested some additional preventative maintenance, which we took care of during my visit. More

by bc Verified Customer Verified Customer

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Great service It took a while, but thanks to their perseverance, Jackson Acura service center finally identified and fixed my AC issue. I appreciate Brittany's ded It took a while, but thanks to their perseverance, Jackson Acura service center finally identified and fixed my AC issue. I appreciate Brittany's dedication! More

by jkstuart Verified Customer Verified Customer

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Trust my MDX with Jackson Acura Yvonne took care of my service specs and made sure I saved money with service specials. She did a good job explaining why I needed a little more than Yvonne took care of my service specs and made sure I saved money with service specials. She did a good job explaining why I needed a little more than an oil change, and also pulled the service manager in to introduce him. Very good team! More

by A_MDX2015 Verified Customer Verified Customer

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EXCELLENT! COULD NOT BE BETTER! VERY FREINDLY AND PROFESSIONAL. VERY CLEAN. WHAT ELSE CAN I SAY? THEY ASK FOR A TWENTY FIVE WORD REVIEW. GREAT! COULD NOT BE BETTER! VERY FREINDLY AND PROFESSIONAL. VERY CLEAN. WHAT ELSE CAN I SAY? THEY ASK FOR A TWENTY FIVE WORD REVIEW. GREAT! More

by tomtylerpa Verified Customer Verified Customer

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Periodic Maintenance Easy to make an appointment, did not take too much time, quality of service is great and maintains my Acura in perfect conditions. My assessor's (Yvon Easy to make an appointment, did not take too much time, quality of service is great and maintains my Acura in perfect conditions. My assessor's (Yvonne) customer service was great. More

by GONZALOMORALESHUIDOBRO Verified Customer Verified Customer

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Great experience Yvonne was helpful to get me a loaner after determining that I needed new tires. Great Experience with Yvonne. I was pleased with the work done. Yvonne was helpful to get me a loaner after determining that I needed new tires. Great Experience with Yvonne. I was pleased with the work done. More

by jillcody Verified Customer Verified Customer

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Excellent experience! Always a pleasure to come to Jackson Acura to get my car serviced! Everyone is kind and thoughtful, and the center makes it easy to multi-task and ca Always a pleasure to come to Jackson Acura to get my car serviced! Everyone is kind and thoughtful, and the center makes it easy to multi-task and catch up on business work at the same time! More

by JenM Verified Customer Verified Customer

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