1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
January 21, 2020
Well worth the wait My TLx tire service was very economical. Service recommended three additional treatments which made my car feel much tighter as I drove out. And altho My TLx tire service was very economical. Service recommended three additional treatments which made my car feel much tighter as I drove out. And although it was raining, when I pulled into the garage after a 25 mile drive home it looked like it had just been washed. Yvonne kept me abreast of how the service was progressing. I'll continue to get full service at Jackson, the most professional dealer. More
Other Employees Tagged: Chege Maina
January 20, 2020
I use Jackson Acura Even though it is not near where I live The people are always honest. My service advisor was great. She went over the history of my service wand what needs done. I live closer to some comp The people are always honest. My service advisor was great. She went over the history of my service wand what needs done. I live closer to some competition, but alway use them because I feel comfortable that they will do a great job More
January 18, 2020
Paul Silverman and sales manager are professionals who are make buying a car a pleasure. Along with Yvonne Russell in service they all provides excellent service are make buying a car a pleasure. Along with Yvonne Russell in service they all provides excellent service More
Other Employees Tagged: Paul Silverman
January 18, 2020
Yvonne is awesome she greets you right away and stays on top of your service through the whole process. Would recommend any Acura owner to always go to Jackson Acura for service top of your service through the whole process. Would recommend any Acura owner to always go to Jackson Acura for service More
January 17, 2020
I have been using Jackson Acura for years to service my TL/TLX vehicles. Yvonne has been my service advisor several times. She Is very knowledgeable and very helpful to work with. I appreciate her effo TL/TLX vehicles. Yvonne has been my service advisor several times. She Is very knowledgeable and very helpful to work with. I appreciate her efforts in making these maintenance visit easy. More
January 17, 2020
I will never ever purchase or lease a car from anyone but Jackson Acura. I love the car but that’s not why Jacksin Acura has learned my allegiance. It’s the people there. Specifically, Leslie, Robin, Yvonne Jackson Acura. I love the car but that’s not why Jacksin Acura has learned my allegiance. It’s the people there. Specifically, Leslie, Robin, Yvonne and Paul Silverman. Just the best customer care anywhere! More
Other Employees Tagged: Paul Silverman, Joey Andrews , Robin, Leslie, Rodney
January 17, 2020
We have been working with Jackson Acura for over 10 years bought two cars and always had them serviced there. The customer dedication of this company is outstanding bought two cars and always had them serviced there. The customer dedication of this company is outstanding More
Other Employees Tagged: Sergei Potapoff , Jimbol Jardin
January 16, 2020
Grateful for Yvonne and hard work of technicians Our service manager, Yvonne, handled the problem with my car quickly, efficiently and sympathetically.It was a "tech" problem that they worked on dili Our service manager, Yvonne, handled the problem with my car quickly, efficiently and sympathetically.It was a "tech" problem that they worked on diligently, conferring with folks at Acurat. Yvonne herself drove our car until the problem presented itself and was able to let the technical folks know what was happening. The dealership provided a "loaner" car without any question and then Yvonne called to give me a update on figuring out the problem. We have had great service at Jackson since we bought the car and Yvonne has been faithful in making an effort to sort things out. More
January 15, 2020
Excellent Service from Entry to Exit Service is top-notch the moment you enter the service bay to exiting. Service Advisor Yvonne ably orchestrated service stages, kept me informed of det Service is top-notch the moment you enter the service bay to exiting. Service Advisor Yvonne ably orchestrated service stages, kept me informed of details, and made sure I left with a smile. More

