1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
January 14, 2020
Superb Customer Service Jackson Acura replaced my battery on a Saturday afternoon recently. Everyone at the dealership exceeded my expectations. The communications from the Jackson Acura replaced my battery on a Saturday afternoon recently. Everyone at the dealership exceeded my expectations. The communications from the Service Manager, Yvonne, was so helpful. My car was ready by 5:00 so I was able to pick it up. Thanks for the excellent job on my car. More
January 13, 2020
Routine Maintenance - Oil Change, Tire Rotation and Check Yvonne and her Team consistently provide stellar service. It is an absolute pleasure to work with Yvonne and have the trust that she is doing the rig Yvonne and her Team consistently provide stellar service. It is an absolute pleasure to work with Yvonne and have the trust that she is doing the right thing, not trying to oversell something that isn't necessary, etc. I have also sent my 18 year old daughter by herself with her Acura RDX and Yvonne made her feel right at home with a situation that could be a bit intimidating. THANK YOU Yvonne; we will be back to see you often! More
January 13, 2020
Both the service rep and the technician were courteous, professional and informative. In addition to the pleasant attitude of those I encountered, they finished earlier than I’d expected. professional and informative. In addition to the pleasant attitude of those I encountered, they finished earlier than I’d expected. More
January 13, 2020
Yvonne is an awesome advisor. She always makes sure all of concerns regarding my Acura Mdx are addressed before I leave the dealership. Thanks again for your efforts Yvonne, very much appreciated! of concerns regarding my Acura Mdx are addressed before I leave the dealership. Thanks again for your efforts Yvonne, very much appreciated! More
January 11, 2020
Very pleasant experience Came in for first year routine service. All employees that I interfaced with were great. Yvonne kept me informed of service progress which was very Came in for first year routine service. All employees that I interfaced with were great. Yvonne kept me informed of service progress which was very helpful. I really liked the "waiting room" facilities, ie, coffee was good and the snacks were good. More
Other Employees Tagged: Nick Covino
January 11, 2020
Great service as always Exceptionally great.service department. Always takes care of all vehicle needs. I can't say enough of great staff, great place, great amenities. Yvonn Exceptionally great.service department. Always takes care of all vehicle needs. I can't say enough of great staff, great place, great amenities. Yvonne Russell thank you. More
January 10, 2020
All good. Jackson Acura employees go the extra mile to get the job done. Just some routine maintenance but all good. Britany takes good care of her customers. get the job done. Just some routine maintenance but all good. Britany takes good care of her customers. More
Other Employees Tagged: Paul Silverman , Brittiany Byas
January 08, 2020
Service was great. Reggie and Kelly were great! They were friendly and very courteous and professional. Thanks for getting my sale done so smoothly. Love the new car. were friendly and very courteous and professional. Thanks for getting my sale done so smoothly. Love the new car. More
Other Employees Tagged: Reggie Hammond , Kelly Oneill
January 08, 2020
This is a wonderfully well managed dealership! They operate as a team with a can-do attitude! It is very clean and hospitable. I have bought 2 cars here and will continue to do so! operate as a team with a can-do attitude! It is very clean and hospitable. I have bought 2 cars here and will continue to do so! More
Other Employees Tagged: Paul Silverman, Rodney Jones, Nick Covino , Brittiany Byas
January 05, 2020
Excellent service Yvonne and Paul have always been excellent to work with and are great assets to Acura’s sles and service teams I would highly recommend ACURA’s ca Yvonne and Paul have always been excellent to work with and are great assets to Acura’s sles and service teams I would highly recommend ACURA’s cars to friends and families More
Other Employees Tagged: Paul Silverman
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