Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 145

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

November 27, 2019

Dealership Rating
Employee Rating

Awesome customer service. I had a dead battery and she was on top of it. I was in and out in 30 mins as she promised. She was very courteous and ensured I received a great serv More

by Sarit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2019

Jackson Acura responded

Thank you for leaving this 5-star review!

November 27, 2019

Dealership Rating
Employee Rating

MDX Service Routine service that was handled well. When Yvonne found out that I planned to walk to the movies while my SUV was being serviced, she offered Lyft t More

by mcwebb06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2019

Jackson Acura responded

Thank you for leaving Yvonne this 5-star review for your last service!

November 26, 2019

Dealership Rating
Employee Rating

MDX Service Yvonne was excellent. She was very thorough and gave me all the details of my maintenance report.he service was good and fast, Yvonne was enjoyable to More

by ay02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2019

Jackson Acura responded

Thank you for this 5-star review!

November 26, 2019

Dealership Rating
Employee Rating

Brakes replaced, battery replaced Busy day, long wait but efficient, friendly and helpful staff! Disappointed that I had to pay for a battery after mine was just replaced in April...ve More

by wpbpack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Someone that explained some questions about the car...possibly Bob? Yvonne called him to help us. He was great!

Nov 27, 2019

Jackson Acura responded

Thank you for leaving this positive review!

November 25, 2019

Dealership Rating
Employee Rating

Very impressed with the customer service provided by Yvonne My RDX has 68,000 miles. All it's life, I have taken it to another dealership for service. I have been very unhappy with that dealer recently, because More

by JUDIMCINTYRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2019

Jackson Acura responded

Thank you for this 5-star review!

November 25, 2019

Dealership Rating
Employee Rating

I drive a little further for the service at Jackson! I would like to commend Jackson Acura’s service center! I drive a little further to get to them because I’ve always had a great customer experience. More

by f simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2019

Jackson Acura responded

Thank you for taking the time to leave this wonderful review for our service department & Yvonne!

November 25, 2019

Dealership Rating
Employee Rating

Car repair I brought my car in to have my gas tank looked at. Yvonne was great helping me get my appointment set up. She did great communicating with me about wh More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2019

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Yvonne!

November 25, 2019

Dealership Rating
Employee Rating

Timely repairs Always prompt and on time with my car when I bring it in for service! Love the work rooms w WiFi and coffee bar as well. Thank you. More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman

Nov 27, 2019

Jackson Acura responded

Thank you for leaving this positive review!

November 23, 2019

Dealership Rating
Employee Rating

I am satisfied with the awesome customer service that I received from the knowledgeable and courteous staff members. It is always a pleasure to have my car serviced at Jackson Acura. More

by pjlfree
Recommend Dealer
Yes
Nov 27, 2019

Jackson Acura responded

Thank you for this 5-star review!

November 23, 2019

Dealership Rating
Employee Rating

Awesome Service Place Last week I went to this place service my MDX Their receiving was good and have taken care very nicely. Really appreciate their service and I recomm More

by surya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2019

Jackson Acura responded

Thank you for leaving this positive review for our service department!

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