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Yvonne Russell
1,868 Reviews
1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
October 31, 2018
Prompt and Professiknal Yvonne was very knowledgeable and professional. My service was prompt and my car cleaned and ready earlier than expected. I was emailed a detailed rep Yvonne was very knowledgeable and professional. My service was prompt and my car cleaned and ready earlier than expected. I was emailed a detailed report of my service and sent a text when it was ready. More
by vanessacreech
Verified Customer
October 30, 2018
Service was slow but good Went to this dealership for an oil change . Service was a bit slow.it appeared they were backed up. It took me more than an hour to get my car back. Went to this dealership for an oil change . Service was a bit slow.it appeared they were backed up. It took me more than an hour to get my car back. Car wash could have been better. Service rep was friendly More
by pkdurbha
October 30, 2018
Great service Yvonne was my service manager and did a great job explaining what was and wasn’t needed for my service appointment. The oil change, multi point inspec Yvonne was my service manager and did a great job explaining what was and wasn’t needed for my service appointment. The oil change, multi point inspection and tire rotation took about two hours while I waited in a comfortable guest area. The lobby was also filled with good smells from the chili cook off and employees were kind to offer customers some as well. The follow up emailed report was useful and provides notice of what is recommended for my next visit. More
by LR
October 30, 2018
Review Yvonne was nice but the 3,5 hour wait was ridiculous for an oil change and transmission fluid. I feel Yvonne was overworked and bombarded with custome Yvonne was nice but the 3,5 hour wait was ridiculous for an oil change and transmission fluid. I feel Yvonne was overworked and bombarded with customers while everyone else didn’t have anyone. More
by snlebreton
October 30, 2018
needed help with keyless remote I was very impressed with the level of customer service I received from the time I entered the service department until I left. This was my first tim I was very impressed with the level of customer service I received from the time I entered the service department until I left. This was my first time at Jackson Acura and I will definitely be back. More
by dca4
October 27, 2018
Great service , I was on a tight time frame and they were able to get my service done quickly, without even having an appointment. Free coffee and WiFi in the waiti , I was on a tight time frame and they were able to get my service done quickly, without even having an appointment. Free coffee and WiFi in the waiting room as well. Yvonne was awesome! More
by RoswellMike
October 26, 2018
Service Yvonne very professional and very pleasant to work with. She provided great excellent service and is very helpful. Worked is performed in a timely m Yvonne very professional and very pleasant to work with. She provided great excellent service and is very helpful. Worked is performed in a timely manner. More
by ay02
October 26, 2018
Friendly and prompt service I went in for a new tire, they had me out the door in less than an hour! And Yvonne was very friendly and helpful. I went in for a new tire, they had me out the door in less than an hour! And Yvonne was very friendly and helpful. More
by lampluck
Other Employees Tagged: Ian
October 26, 2018
Great experience Have been going to Jackson Acura for service for 9 years and always have been treated well and fairly. I was in and out in a very reasonable amount of Have been going to Jackson Acura for service for 9 years and always have been treated well and fairly. I was in and out in a very reasonable amount of time and all things taken care of. Nick is always a pleasure to work with. More
by Tr99
Other Employees Tagged: Nick Covino
October 25, 2018
Acura exceeded my expectations! So I had gone to another repair shop because my brakes were vibrating they had told me that I needed new rotors put on my vehicle. I decided to go to So I had gone to another repair shop because my brakes were vibrating they had told me that I needed new rotors put on my vehicle. I decided to go to the dealer and have them take a look fortunately they were able to resurface the rotors cost me hundreds of dollars less and took great care of me. Very happy that I went to Acura and will continue to go there in the future. More
by ste7endm
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