Yvonne Russell | Page 182

System malfunction Yvonne’a customer service was outstanding! She got me into a loaner vehicle and ensured I was updated among the way! I would highly recommend! Yvonne’a customer service was outstanding! She got me into a loaner vehicle and ensured I was updated among the way! I would highly recommend! More

by livefast20 Verified Customer Verified Customer

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Glad to be back! I used Jackson Acura years ago and loved them but bought a Jeep Grand Cherokee and had to part ways unfortunately. Service at the nearby jeep dealer w I used Jackson Acura years ago and loved them but bought a Jeep Grand Cherokee and had to part ways unfortunately. Service at the nearby jeep dealer was a slap in the face compared to the service of Jackson Acura! Fortunately I am now back in an Acura and happily back with Jackson Acura again. Their service is top notch, their people are absolutely wonderful and I just can't say enough great things about them, More

by JKM900 Verified Customer Verified Customer

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great 😃 Yvonne was great !!! She was very helpful and kind. She went beyond with her help. The service was done quickly. She even programed my navigation syst Yvonne was great !!! She was very helpful and kind. She went beyond with her help. The service was done quickly. She even programed my navigation system to get me to my destination safely. I also had great service from Robin, I hope that is her name. Would return for service and purchase. Our daughter lives in area,but we resident in Hilton Head Isl. Grateful for your great service!! Sincerely, Lynne White More

by lynnewhh Verified Customer Verified Customer

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Great service as always Thank you to Yvonne and the service team. I always have a good experience when I visit the Jackson Acura service center. Great job everyone! Thank you to Yvonne and the service team. I always have a good experience when I visit the Jackson Acura service center. Great job everyone! More

by schurman_mike Verified Customer Verified Customer

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Great service Great and prompt service. Yvonne is excellent at customer service. She followed up with the technician to get the work done quickly and efficiently. Great and prompt service. Yvonne is excellent at customer service. She followed up with the technician to get the work done quickly and efficiently. She provided me a list of prioritized follow-up items. More

by None Verified Customer Verified Customer

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Service Center Review My first experience working with Yvonne whom was very courteous, a pleasure to deal with, and highly recommended. I would definitely seek her out for My first experience working with Yvonne whom was very courteous, a pleasure to deal with, and highly recommended. I would definitely seek her out for all future service appointments at Jackson. More

by CRAIGHARRIS599 Verified Customer Verified Customer

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Great Work I was in and out quickly for my maintenance. Ddint have to schedule an appointment for oil change and tire rotation. Very efficient! Keep up the gr I was in and out quickly for my maintenance. Ddint have to schedule an appointment for oil change and tire rotation. Very efficient! Keep up the great work. More

by MULLAIK Verified Customer Verified Customer

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Yvonne was fantastic! As an engineer, I ask a lot of questions and Yvonne happily answered all of them with a very positive attitude. She was also quick to admit when she As an engineer, I ask a lot of questions and Yvonne happily answered all of them with a very positive attitude. She was also quick to admit when she didn't know and quickly followed up with the correct answer, which is (sadly) uncommon! More

by tedpaul42 Verified Customer Verified Customer

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Another success! I usually deal with Ms. Yvonne Russell, but when she was unavailable, she had Ms. Brittney Byas tend to my needs. Brittney set me up with a "loaner" I usually deal with Ms. Yvonne Russell, but when she was unavailable, she had Ms. Brittney Byas tend to my needs. Brittney set me up with a "loaner" to run to the doctor's and then had the work done in rapid and accurate fashion. More

by chris.hartman Verified Customer Verified Customer

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Great service! This was my first visit at this dealer ship. The prior dealer one was a little too pushy in selling additional services. The reason for this visit was This was my first visit at this dealer ship. The prior dealer one was a little too pushy in selling additional services. The reason for this visit was the B1 service message. I also had a string wheel shake at high speeds and a weird noise. It was easy to arrange an appointment with Yvonne. I was a few minutes early and Cody checked me in right away. I found the set up of this service center very interesting. You drive up in a semi circle, with the offices of the service advisors arranged on the circumference. This made it easy to walk from the office back out to the car. Yvonne was great to deal with. She provided on-going updates on the status of the inspection/service. I needed new tires and she provided multiple quotes for different options. More

by Skiman Verified Customer Verified Customer

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