Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 184

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

September 26, 2018

Dealership Rating
Employee Rating

Maintenance Very professional staff. Yvonne kept me informed and updated me on the progress. Courteous staff, and inviting waiting area. Work was completed in a More

by padair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2018

Jackson Acura responded

Thank you for leaving this 5-star review!

September 25, 2018

Dealership Rating
Employee Rating

Fantastic My experience at Jackson Acura was seamless. I had great costumer service, and was greeted immediately when I pulled into the service drive. My servi More

by Russell, Kayli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2018

Jackson Acura responded

Thank you for taking the time to leave this great review for Yvonne!

September 25, 2018

Dealership Rating
Employee Rating

Acura Service I bring my Acura here for service. My previous service advisor is no longer there and this time I worked with Yvonne. She was very thorough with great More

by Yana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2018

Jackson Acura responded

Thank you for recommending Yvonne in our service department!

September 25, 2018

Dealership Rating
Employee Rating

Pleasant experience Yvonne handled my appointment in the best possible way: no nickle and diming, addressed my concerns and prioritized my service items based on my lease More

by prinsloopower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review for Yvonne!

September 22, 2018

Dealership Rating
Employee Rating

Service as promised within the time frame The service personnel are both professional and very pleasant to deal with. Procedures are in place to reduce any wait time and the waiting area is pl More

by DYANNE.TILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy

Sep 24, 2018

Jackson Acura responded

Thank you for leaving this positive review!

September 22, 2018

Dealership Rating
Employee Rating

Oil change and check Excellent experience from beginning to end. On time and honest! Just a standard service but liked the flexibility of changing the time by text . Tha More

by MARC_TEPPER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review for our service department!

September 21, 2018

Dealership Rating
Employee Rating

"Yet Another Triumph" I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery. More

by chris.hartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittiany Byas, Brittany got me checked in in a very curteous and friendly manner

Sep 21, 2018

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

September 20, 2018

Dealership Rating
Employee Rating

It was ok. It took long to get my car back, but, I got a discount which I'm ok with that. Service was good. Yvonne was very friendly. More

by monyj23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2018

Jackson Acura responded

Thank you for leaving this honest review.

September 20, 2018

Dealership Rating
Employee Rating

Great experience Consultative approach that helped to keep costs reasonable. Staff was very friendly and helpful. THey waiting area had plenty of amenities. I will More

by lgoldbergcourt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2018

Jackson Acura responded

Thank you for leaving this positive review for our dealership!

September 19, 2018

Dealership Rating
Employee Rating

#1 in Acura Service Getting my Acura serviced at Jackson Acura is the best experience ever. Their service department is top notch shop. They did the usual B1 service but More

by metakris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman

Sep 20, 2018

Jackson Acura responded

Thank you for leaving this great review for our service department!

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