1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
September 26, 2018
Maintenance Very professional staff. Yvonne kept me informed and updated me on the progress. Courteous staff, and inviting waiting area. Work was completed in a Very professional staff. Yvonne kept me informed and updated me on the progress. Courteous staff, and inviting waiting area. Work was completed in a timely manner. Will recommend this dealership anytime More
September 25, 2018
Fantastic My experience at Jackson Acura was seamless. I had great costumer service, and was greeted immediately when I pulled into the service drive. My servi My experience at Jackson Acura was seamless. I had great costumer service, and was greeted immediately when I pulled into the service drive. My service advisor, Yvonne Russell, was very efficient and professional. My car was taken care of quickly and I was on my way! More
September 25, 2018
Acura Service I bring my Acura here for service. My previous service advisor is no longer there and this time I worked with Yvonne. She was very thorough with great I bring my Acura here for service. My previous service advisor is no longer there and this time I worked with Yvonne. She was very thorough with great customer service. Definitely recommend. More
September 25, 2018
Pleasant experience Yvonne handled my appointment in the best possible way: no nickle and diming, addressed my concerns and prioritized my service items based on my lease Yvonne handled my appointment in the best possible way: no nickle and diming, addressed my concerns and prioritized my service items based on my lease situation and condition of my car. More
September 22, 2018
Service as promised within the time frame The service personnel are both professional and very pleasant to deal with. Procedures are in place to reduce any wait time and the waiting area is pl The service personnel are both professional and very pleasant to deal with. Procedures are in place to reduce any wait time and the waiting area is pleasant with accommodation for computers. More
Other Employees Tagged: Jimmy
September 22, 2018
Oil change and check Excellent experience from beginning to end. On time and honest! Just a standard service but liked the flexibility of changing the time by text . Tha Excellent experience from beginning to end. On time and honest! Just a standard service but liked the flexibility of changing the time by text . Thanks More
September 21, 2018
"Yet Another Triumph" I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery. I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery. More
Other Employees Tagged: Brittiany Byas, Brittany got me checked in in a very curteous and friendly manner
September 20, 2018
Great experience Consultative approach that helped to keep costs reasonable. Staff was very friendly and helpful. THey waiting area had plenty of amenities. I will Consultative approach that helped to keep costs reasonable. Staff was very friendly and helpful. THey waiting area had plenty of amenities. I will definitely be back! More
September 19, 2018
#1 in Acura Service Getting my Acura serviced at Jackson Acura is the best experience ever. Their service department is top notch shop. They did the usual B1 service but Getting my Acura serviced at Jackson Acura is the best experience ever. Their service department is top notch shop. They did the usual B1 service but also detected a major engine acceleration issue and fixed it. Thanks to Yvonne and Paul for making sure that nothing was left pending. The vehicle runs as smooth as new. Thanks again. Excellent service! More
Other Employees Tagged: Paul Silverman
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