Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 91

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

November 20, 2021

Dealership Rating
Employee Rating

Yvonne always takes such good care of me. I have never met a dealership that it’s their customers needs first and I truly appreciate the generosity they have extended to me in times of hardships. More

by Jackie Conley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 22, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 19, 2021

Dealership Rating
Employee Rating

It's always so easy to make a service appointment at Jackson Acura! The process is extremely smooth from scheduling on the app to picking up your vehicle. Yvonne is always friendly, professional and tho More

by M5CURTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

November 11, 2021

Dealership Rating
Employee Rating

Yvonne was friendly, efficient and thorough. Service visit was painless. My TL was completed on time. More

by JOHNjENNYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

November 10, 2021

Dealership Rating
Employee Rating

Nick and team areAlways on top of things. Thanks so much Nick and team are Always on top of things. Thanks so much for getting me in early More

by JEFF_FRANKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Nov 12, 2021

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 10, 2021

Dealership Rating
Employee Rating

Actually Jackson Acura used to give some discounts and coupons but now nothing, Felt very high service cost. More

by Zameer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 09, 2021

Dealership Rating
Employee Rating

I always get great service at Jackson Acura! It is always a pleasure to work with Yvonne. More

by rozzee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

November 05, 2021

Dealership Rating
Employee Rating

Great service, Great atmosphere, and always a Great experience. I can't say enough about how the team at Jackson Acura makes the (potentially) painful dealership experience a joy. Well done! More

by jdrbiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiest

Nov 08, 2021

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 05, 2021

Dealership Rating
Employee Rating

I'd always had my car serviced at Jackson Acura, which has over 135,600 miles and runs like it's new. More

by JANERIOF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

November 05, 2021

Dealership Rating
Employee Rating

insulted to be told next time you will need to pay for an air filter. More

by kelliegre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman

Nov 12, 2021

Jackson Acura responded

Here at Jackson Acura, we are committed to providing a pleasant experience, and that always starts with great customer service. Please contact us at your convenience, we would appreciate the opportunity to make things right.

November 05, 2021

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. Completed my service in the time I was given. More

by LAZYJAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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