Zach Claybrooks | Page 21

Went in for an oil change and tire rotation. Zach advised that front and rear brakes were in the "red" zone and I needed brakes all the way around. When I left, I called my husband and he had me Zach advised that front and rear brakes were in the "red" zone and I needed brakes all the way around. When I left, I called my husband and he had me go buy brake pads for front and rear. The next morning, he took off the first front tire and found pads were only about 1/4 of the way used and then found the same on back. Brakes were totally fine!! I feel like they were trying to take advantage because of me being a woman. Very disappointed in this and not sure I'll be going back to Cobb County Toyota! More

by DANAHEADRICK Verified Customer Verified Customer

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Professional, timely and quality work. Explained everything from beginning to end. Just a great experience. Cost was a little on the high side though. Explained everything from beginning to end. Just a great experience. Cost was a little on the high side though. More

by LIGHTHOUSE04572 Verified Customer Verified Customer

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Recent repairs completed on time, well done. Recent 80K service was flawlessly completed in record time. Recent 80K service was flawlessly completed in record time. More

by KRNICOLA Verified Customer Verified Customer

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My wife & I have only the best experience with Simon & the whole service staff. I highly recommend Simon and his co workers to my friends and family. Simon has always been up front relating to our cars the whole service staff. I highly recommend Simon and his co workers to my friends and family. Simon has always been up front relating to our cars needs and does not push unneeded service. If you need your car serviced ask for Simon , you won't be disappointed ! More

by MRI15028 Verified Customer Verified Customer

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Tech saw nail in tire, did not remove it, or at least attempt to remove it, but tells the svc adv to tell me. It’s a safety issue. As a courtesy, should they at least remove it? That’s something that cou attempt to remove it, but tells the svc adv to tell me. It’s a safety issue. As a courtesy, should they at least remove it? That’s something that could leave me on the side of the road. Luckily, it was not too deep and I ended up removing it myself in your parking lot. You dealership leaves a lot to be desired. I have purchased three cars from you all. I’m not so sure I want to visit you all again for anything. More

by Rjakrali Verified Customer Verified Customer

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It was an amazing experience. It was quick and was done under promising time. Thank you It was quick and was done under promising time. Thank you More

by MEETP2480 Verified Customer Verified Customer

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Courteous, professional and very helpful! I trust the technicians and feel they are very knowledgeable. I trust the technicians and feel they are very knowledgeable. More

by JCPMCKENZIE Verified Customer Verified Customer

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Appreciate the efficiency and professionalism demonstrated by this staff. I always look forward to taking my car in knowing I will not be there long. So far so good! demonstrated by this staff. I always look forward to taking my car in knowing I will not be there long. So far so good! More

by SHEILAEWESTCOAST Verified Customer Verified Customer

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Tyler was so helpful in finding the right car for us ! Really good guy ! We recommend him whole heartedly. Thanks Tyler ! Really good guy ! We recommend him whole heartedly. Thanks Tyler ! More

by CFMF56 Verified Customer Verified Customer

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I came in has a walk in, and I was immediately was taken care of. Between an oil change and replacing 2 tires it was less than 2 hours for the service. care of. Between an oil change and replacing 2 tires it was less than 2 hours for the service. More

by Slick_rick3000 Verified Customer Verified Customer

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